Abstract
OBJECTIVE
To understand the perception of family members and caregivers regarding Patient Safety in a pediatric inpatient unit.
METHOD
Qualitative study with exploratory-descriptive design. Twenty-four semi-structured interviews with caregivers were carried out in three pediatric inpatient units of a university hospital in the south region of Brazil between 2016 June and August. The thematic content analysis was supported by the QSR NVivo software version 11.0.
RESULTS
Nine themes were identified, and grouped in two categories: “Patient safety assumptions”, describing knowledge that of caregivers related to patient safety and the need of family inclusion and partnership; and “Patient safety protocols implemented on the institution”, highlighting coherent lines with protocols already established in the hospital that promote safety.
CONCLUSIONS
Caregivers’ perceptions about Patient Safety in a pediatric inpatient unit prove that they assimilate orientations that support the safe care, although they do not have solid knowledge on the topic.
Keywords:
Patient safety. Caregivers. Family. Child; hospitalized.