Abstract
Electronic government is an apparently inevitable public policy tool that transforms government action and the professional practice of social work. This paper presents a critical analysis of interpretations of electronic government as a neutral or ideologically determined tool, considering the ethical and political challenges involved in the professional practice of social work. It also discusses its relationship with power and its negative effects on citizenship. Finally, it proposes that social work consider electronic government as a social technology that is oriented towards social inclusion and to formation of socio-technical citizenship that is capable of comprehending the effects of technology in society and in life.
Keywords:
Social Work; Electronic Government; Social Inclusion