Nowadays, Repetitive Strain Injury (RSI) has been one of the most serious problems concerning workers' health. Aiming at analyzing the main changes in the work and life of RSI bearers from an RSI Bearers Association in Cascavel - Paraná, we developed this qualitative study. Semi-structured interviews were applied to nine bank employees. The first symptoms had appeared during the period of automation and introduction of new technology in the Brazilian financial system, which was when changes in work organization took place. The main elements in this process were the increase in work load, use of computers, overtime work, absence of intervals, monotony, repetitive actions, intense work and productivity control, pressure and tension. The aggravation of injuries affected productivity and caused dependence to carry out activities at work and out of it. A challenge lies in ensuring these worker's rights.
RSI; diseases; labor; bank; technology; automation