This paper aims to analyze the levels of ambiguity and conflict related to objectives and resources (means) required for the implementation of Pharmaceutical Services in the city of João Pessoa-PB, Brazil. Data were collected by means of semi-structured interviews and systematized as for content analysis. Data analysis followed the ambiguity-conflict model of Richard Matland. A low ambiguity level was found regarding pharmaceutical policy objectives, but showing a considerable level of conflict in relation to the means. The findings contained some characteristics of 'administrative implementation' and attributes of 'Politics' type.
Pharmaceutical Services; Public policies; Health evaluation
Fonte: Modelo de Matland (1995) adaptado de Carvalho (2006).
Fonte: Elaboração própria.Todos os entrevistados assinaram Termo de Consentimento Livre e Esclarecido (TCLE), autorizando a gravação dos depoimentos concedidos. Os entrevistados são referidos por códigos de letras. O projeto foi aprovado pelo Comitê de Ética em Pesquisa da Escola Nacional de Saúde Pública Sergio Arouca sob Protocolo de Pesquisa CEP/Ensp - Nº 265/11 e CAAE: 0282.0.031.000-11.