ABSTRACT
This qualitative study aimed to identify and describe the organization of health services and care strategies available for people affected by a fire in a nightclub in Santa Maria (RS). Semi-structured interviews were conducted with workers from different health services in the municipality. Fragilities were identified in the referral and counter-referral process, communication and management, situations that existed and were evident in the presented scenario, making it difficult to establish a care line. Positive points were observed, such as the performance of the mental health services and the stimulus to the multiprofessional practice, aiming the integrality of care provided to the victims.
KEYWORDS
Disasters; Health services; Primary Health Care; Fires