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Information and communication technologies, social policies and the social workers’ job

Abstract:

The subsumption of labor to capital turned workers into automatons to machine tools. This control and loss of self-activity demanded innovations that expanded to social reproduction. This article examines the use of digital technologies in the datafication process of public social policies through the social workers’ professional work. Access and work on the “Benefício de Prestação Continuada” are challenged by the use of automation without transparency in the decision making process.

Keywords:
Techonology; Subsumption; Automation; Datafication; Social policy; Professional work

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