This study evaluates mental health care management in a southern Brazil municipality from the points of view of its users, their families, and professionals linked to the Psychosocial Care Center. It consists of a qualitative case study, using data collected in October, 2006, through interviews with 11 users, 12 relatives, and 21 health care team professionals. Data analysis followed fourth generation evaluation through grouping by thematic nuclei. The information content was validated in respective groups and, per request of those involved, negotiated with the county administrator. Among the negotiated issues to be highlighted was the importance of the Psychosocial Care Center having its own headquarters, the physical presence of the Health Department Secretary, and the acknowledgement that county administration embraces the demands of mental health requirements.
Mental health; Evaluation; Public policies; Nursing