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NURSES IN BASIC CARE: BETWEEN JOB SATISFACTION AND DISSATISFACTION

Abstract

This is a qualitative study aimed at analyzing the reasons for job satisfaction and dissatisfaction, as reported by twenty nurses who work in two care models used in basic care in Brazil: The traditional model and the Family Health Strategy. Data were collected between March and May 2013, through triangulation, interviews, and observation; they were organized in the Atlas.ti software and examined based on content analysis. The study showed 25 different reasons for job satisfaction, and 23 different reasons for job dissatisfaction. There was no significant differentiation between the two care models, indicating that they are more related with municipal management and work conditions.

job satisfaction; primary health care; family health; role of the nurse

Fundação Oswaldo Cruz, Escola Politécnica de Saúde Joaquim Venâncio Avenida Brasil, 4.365, 21040-360 Rio de Janeiro, RJ Brasil, Tel.: (55 21) 3865-9850/9853, Fax: (55 21) 2560-8279 - Rio de Janeiro - RJ - Brazil
E-mail: revtes@fiocruz.br