This article presents an account of the experience of implementing worker's health actions in primary care services in the municipality of Amparo, state of São Paulo, which occurred during the 2001 to 2008 administration period, aiming to contribute to SUS' urgent need to implement of workers' health actions. The analysis made by the authors, actors in managing the process, highlights a few of the key elements for the effective implementation of workers' care actions in the primary care network. Among them, the Family Health Strategy (FHS), along with other elements such as the mixed-base model with continuous pedagogical action and participation in collegiate management, continuing education, and the role of the health workers - proved to be a facilitator process. Structural elements in the construction that was made include the collegiate management model adopted by the department and the way the Occupational Health Reference Center was deployed in the municipality. This arrangement has fostered permanent dialogue among the health, primary care, and referral specialist teams that has been indispensable to the experience.
occupational health; continuing education in health; family health; primary health care