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Organizational processes in the Family Health Strategy: an analysis conducted by nurses

Abstract

Objective

To analyze the organizational processes of Family Health teams after implementing the Plan Director for Primary Health Care.

Methods

This cross-sectional study was conducted in the city of Unai, State of Minas Gerais, Brazil. A Likert questionnaire was used for data collection and the Kruskal-Wallis test was used for analysis, with a 5 % significance level.

Results

Better results were identified for the dimensions of maternal and child health, management contract and information systems. Unsatisfactory results were found in the dimensions: principles of primary health care, diagnosis, local programming, welcoming approach, risk classification, family approach, and relationship with the community, health care networks, monitoring, family health medical charts and diagnostic support. A statistically significant difference was identified in the dimensions principles of primary healthcare, local programming, monitoring, women’s and child health.

Conclusion

Further investment is needed in team organization, particularly regarding organizational processes related to management.

Health management; Primary health care; Family health strategy; Health services evaluation; Process assessment (Health care); Health policy

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