Services on Demand
Revista Brasileira de Enfermagem
On-line version ISSN 1984-0446
D'INNOCENZO, Maria; ADAMI, Nilce Piva and CUNHA, Isabel Cristina Kowal Olm. The movement for quality in healthcare and nursing services. Rev. bras. enferm. [online]. 2006, vol.59, n.1, pp. 84-88. ISSN 1984-0446. http://dx.doi.org/10.1590/S0034-71672006000100016.
Literature review about quality in healthcare and nursing services. It describes the trajectory of a worldwide movement toward quality and its insertion in the health services, based on the theoretical referential of Donabedian, approaching nursing care systematization as a basis for the quality that is delivered to the users.
Keywords : Health care quality [Access, and evaluation]; Quality indicators, health care; Nursing process.