Abstract

KURGANCT, Paulina; MELLEIRO, Marta Maria  and  TRONCHIN, Daisy Maria Rizatto. Evaluation of quality indicators for human resources management in nursing. Rev. bras. enferm. [online]. 2008, vol.61, n.5, pp. 539-544. ISSN 0034-7167.  http://dx.doi.org/10.1590/S0034-71672008000500002.

This is qualitative study aiming to retrieve with the academic professors of the nursing administration, the constitutive criteria of quality indicators of human resources management in Nursing. Ten academic professors of a public teaching institution, in the city of São Paulo, took part of this study. Data collection was performed by means of semi -structured interviews and analyzed according to Bardin. The results pointed out to the Institutional and Professional categories. In the first category, the human resource policy predominated as well as the participation in decisive processes. In the second one, it was observed satisfaction at work and absenteeism. The referred indicators must be applied and validated for their consolidation.

Keywords : Quality indicators; Human resources; Nursing.