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Title
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Quality Improvement Implementation Survey |
Quality Improvement Implementation Survey |
Survey on the Implementation of Quality Improvement |
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Part I
Section A – Hospital culture
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Hospital Character |
Hospital Environment |
Hospital Environment |
Item 2: Hospital B is a very dynamic and entrepreneurial place. People are willing to stick their necks out and take risks. |
Hospital B is a very dynamic and modern/ entrepreneurial place. People are willing to expose themselves and take risks. |
Hospital B is a very dynamic and entrepreneurial place. People are willing to dare and take risks. |
Hospital Cohesion |
Team Cohesion or Hospital Cohesion |
Team Cohesion |
Item 17: Hospital A distributes its rewards fairly equally among its members. It’s important that everyone from top to bottom be treated as equally as possible. |
Hospital A distributes its rewards fairly evenly among its members. It is important that everyone from top to bottom be treated as equally as possible. |
Hospital A distributes its rewards fairly evenly among its members. It is important that everyone, regardless of function or hierarchy, be treated as equally as possible. |
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Section B – Actions of the hospital for
quality improvement.
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Item 21: The senior executives provide highly visible leadership in maintaining an environment that supports quality improvement. |
Senior executives demonstrate highly visible leadership in maintaining the environment that encourages quality improvement. |
Top management demonstrates highly visible leadership in maintaining the environment that encourages quality improvement. |
Item 24- The senior executives consistently participate in activities to improve the quality of care and services. |
Senior executives participate in activities to improve the quality of care and services in a consistent and coherent manner. |
Key executives consistently participate in activities to improve the quality of care and services. |
Item 39: Hospital employees are given adequate time to plan for and test improvements. |
Hospital workers have enough time to plan and test improvements. |
Hospital staff have enough time to plan and test improvements. |
Item 58.The hospital works closely with suppliers to improve the quality of their products and services. |
The hospital works closely with suppliers to improve the quality of its products and services. |
The hospital maintains a close relationship with suppliers to improve the quality of its products and services. |
Item 59: The hospital tries to design quality into new services as they are being developed. |
The hospital seeks to implement quality in new services as soon as they start to be provided. |
The hospital tries to plan the quality of the new services as they are being developed. |
Item 61.The hospital views quality assurance as a continuing search for ways to improve. |
The hospital sees quality assurance as a continuous search for ways to improve. |
The hospital sees quality management as a continuous way of improving. |
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Part II – Complementary scales
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Item 79. During the preparation for the last survey, important changes were implemented at the hospital. |
During the preparation for the last survey, important changes were implemented in the hospital. |
During the preparation for the last accreditation visit, important changes were implemented in the hospital |
Item 83. Accreditation enables the improvement of patient care. |
Accreditation enables better patient care. |
Accreditation enables better patient assistance. |
Item 88. Accreditation enables the hospital to better respond to its partners (other hospitals, diverse hospitals, private clinics, etc.) |
Accreditation enables the hospital to better respond to its partners (other hospitals, diverse hospitals, private clinics, etc.). |
Accreditation enables the hospital to better respond to its partners (other health services). |