Revista de Administração de Empresas
Print version ISSN 0034-7590
SILVA, José Roberto Gomes da and VERGARA, Sylvia Constant. Sentimentos, subjetividade e supostasresistências à mudança organizacional. Rev. adm. empres. [online]. 2003, vol.43, n.3, pp. 10-21. ISSN 0034-7590. http://dx.doi.org/10.1590/S0034-75902003000300002.
Many of the texts in change management literature approach the theme almost exclusively in a planning perspective, trying to find answers on issues as: how to make an organization being successful in its strategy for intentional change, promoting a cohesion of efforts and eliminating the supposed human resistances? Little attention has been dedicated, however, to individuals' emotions, to the sense they attribute to organizational change, and to their chances to become subjects in such context. This research, accomplished in five organizations in Rio de Janeiro, has the objective of trying to fill this kind of lack, by means of 75 interviews with employees that have participated in great changes faced by those organizations. The results point to the fragility of some of the myths about the concept of resistance, and suggest the possibility to turn organizational change less traumatic for individuals, by means of the opportunities they find to constitute themselves as subjects and to make sense of their performance in the new context.
Keywords : Organizational change; resistances; subjectivity; sensemaking; emotions.