Abstract

REMOR, Lourdes de Costa et al. Organizational forgetting and its consequences for the process of organizational learning. Rev. Adm. Pública [online]. 2010, vol.44, n.3, pp. 667-678. ISSN 0034-7612.  http://dx.doi.org/10.1590/S0034-76122010000300006.

This article presents a review of the literature on organizational forgetting and its consequences for the process of organizational learning, so as to assess the importance attributed to organizational forgetting, considering that it interferes in the learning process. The literature reviewed showed great interest in learning as a competitive differential. On the other hand, organizational forgetting and its developments are underestimated in the processes of organizational learning.

Keywords : organizational forgetting; organizational learning; memory.