OBJECTIVE: To describe the influence of conceptions of health professionals on the care given to HIV/AIDS patients using drugs. METHODS: Qualitative study based on semi-structured interviews with 22 professionals of different levels from two specialized STD/AIDS public services of the city of São Paulo was conducted in 2002. The interviews were recorded and submitted to a thematic analysis. RESULTS: Professionals reported difficulties in identifying drug users among their patients, indicating the invisibility of the issue. They find drug users more difficult to treat, because they disturb the service and do not comply with treatment. Although they acknowledge the special needs of users, and that it is important to deal with drug use, health professionals believe that these issues are not their responsibility. Professionals showed personal and technical limits in handling these cases, showing the importance of their lack of specific capacity building. Thus, they recommend the creation of specialized services for this care, recognizing their own services as inappropriate. Although they were aware of the harm reduction project, there was a little participation in it. CONCLUSIONS: Technical, ideological and personal elements such as beliefs, values and affective/emotional dimensions were relevant to enhance or refuse to develop more specific bonds with drug user patients. The conceptions on drug use may interfere in the development of a better care and equity in health care.
Acquired immunodeficiency syndrome; Patient care team; Patient care; Cost of illness; Prejudice; Health services; Health knowledge; Health knowledge; Qualitative research
