OBJECTIVE
: To analyze the effect of a pilot program of tele-assistance and tele-alarms on the elderly’s self-perception of health status and to identify the satisfaction with and acceptance of the program.
METHODS
: Cross-sectional study that included interviews with 378 elderly individuals, 294 caretakers/relatives and 53 health care professionals. The program was run in Mexico City in 2010. The variables were socio-demographic characteristics, self-rated health, satisfaction and acceptance of the program. The information was gathered through a standardized questionnaire. The statistical analysis included descriptive analysis and nonparametric tests.
RESULTS
: Significant effects on self-perception of health were observed, 6.17 (SD 17.9 p < 0.05) points above the average. The program was well received and accepted by the elderly, family caregivers and health professionals.
CONCLUSIONS
: The program helps to maintain or improve quality of life, allows preventive care and is an ideal means of providing psychosocial support to the elderly.
Aged; Remote Consultation, utilization; Patient Acceptance of Health Care; Continuity of Patient Care; Home Nursing; Health Services Research