Services on Demand
Revista da Escola de Enfermagem da USP
On-line version ISSN 1980-220X
KAMADA, Ivone and ROCHA, Semíramis Melani Melo. Parents and nursing staff's expectations regarding the nurse's work in a NICU. Rev. esc. enferm. USP [online]. 2006, vol.40, n.3, pp. 404-411. ISSN 1980-220X. http://dx.doi.org/10.1590/S0080-62342006000300013.
The general purpose of this investigation was to identify parent and nursing staff expectations regarding the nurse's role in Neonatal Intensive Care Units (NICU). A descriptive study was carried out using a qualitative approach and interviews were conducted at a NICU in the interior of the State of São Paulo. Results showed new expectations on the part of parents and professionals regarding the role of NICU nurses. The knowledge identified as necessary were a family-centered approach, interpersonal relations techniques, and differentiation between technology and scientific knowledge. The conclusion is that NICU nurses need to play a more incisive role in the nursing care process, adjusting the use of technological advances to human knowledge, particularly in the area of interpersonal relationships between family members and staff, which includes activities of continuing education, such as specialization courses.
Keywords : Nurse's role; Intensive Care Units, Neonatal; Nursing care.