Services on Demand
Revista da Escola de Enfermagem da USP
On-line version ISSN 1980-220X
PROCHNOW, Adelina Giacomelli; LEITE, Joséte Luzia; ERDMANN, Alacoque Lorenzini and TREVIZAN, Maria Auxiliadora. Conflict as a reality and a cultural challenge in the practice of nurses' management. Rev. esc. enferm. USP [online]. 2007, vol.41, n.4, pp. 542-550. ISSN 1980-220X. http://dx.doi.org/10.1590/S0080-62342007000400002.
The practice of nurses' management is permeated by conflicts that can be interpreted through culture references. The objective of this study is to denote cultural specificities, analyzed according to Geertz's Cultural Interpretative Theory, that are expressed as conflicts in the scope of nurses' management at a University Hospital. The results denoted the incorporation of ideological elements and mechanisms of control and power, whose origin can be seen in the way in which the work is organized. The application of policies based on the profession's very values was observed. Practices highlight a cultural construction that elucidates some understandings regarding cognitive, social and behavioral processes, because they organize the interpretations and the answers to the events of nurses' practices in management. The results of this study point out the importance of organizational culture in the practice of Nursing management in the face of labor uncertainties in the complexity of a hospital environment.
Keywords : Nursing, supervisory; Organizational culture; Hospital administration.