Services on Demand
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Revista da Escola de Enfermagem da USP
Print version ISSN 0080-6234
LABBADIA, Lilian Lestingi et al. Computerized system for managing nursing care indicators at Hospital São Paulo. Rev. esc. enferm. USP [online]. 2011, vol.45, n.4, pp. 1013-1017. ISSN 0080-6234. http://dx.doi.org/10.1590/S0080-62342011000400032.
Indicators are tools that permit to define parameters that will be used to make comparisons between a result and its expected value, as well as to add a value of judgement in this regard. The purpose of this study is to describe the experience of a group of nurses in the development of a computerized system to manage nursing care indicators at Hospital São Paulo. Four stages were used to implement the indicator management system: developing a nursing care indicator handbook; performing a manually registered pilot test; developing the computerized system; and performing the pilot test of the computerized system in eleven units at the hospital.
Keywords : Indicators of Health Services; Quality Indicators; Health Care; Information technology; Nursing assessment.