Abstract

LIMA, Ísis Fernanda dos Santos; LOBO, Fernanda Senna; ACIOLI, Karen Lidiane Bemfica de Oliveira  and  AGUIAR, Zenaide Neto. Comprehensiveness according to the perception of Family Health Unit workers. Rev. esc. enferm. USP [online]. 2012, vol.46, n.4, pp. 944-952. ISSN 0080-6234.  http://dx.doi.org/10.1590/S0080-62342012000400023.

The objective of this study was to identify the perceptions of healthcare workers regarding the principle of comprehensiveness. To do this, a research was performed with five workers from a Family Health Unit located on the east side of São Paulo. This study was performed with a qualitative approach, using interviews and thematic analysis. Three categories emerged from the discourses: comprehensiveness as the profile and practice of healthcare professionals, focused on the humanization of care; comprehensiveness as the organization of the health service and working process; and comprehensiveness as the integration of the unit with other health services. In each dimension, it was revealed that the workers perceived the absence or presence of this principle as a guide for healthcare, problematizing the advancements and problems they experienced, as well as the challenges involved in changing the healthcare model.

Keywords : Comprehensive Health Care; Family health; Health personnel; Public health nursing.