Services on Demand
Ciência da Informação
Print version ISSN 0100-1965
BARBOZA, Elza Maria Ferraz; NUNES, Eny Marcelino de Almeida and SENA, Nathália Kneipp. Governmental web sites, a virtual esplanade. Ci. Inf. [online]. 2000, vol.29, n.1, pp. 118-125. ISSN 0100-1965. http://dx.doi.org/10.1590/S0100-19652000000100012.
Web sites of Brazilian federal government were analysed and evaluated, particularly the sites of the ministries that are part of the Information Society Programme. A checklist based on ergonomic principles was established. Evaluative criteria were clustered into four large main headings: scope and purpose; content; graphics and multimedia design; workability. It points out that the governamental agencies should improve their web sites aimed at a better adequacy to ergonomic standards.
Keywords : Web sites; Evaluation; Usability; Government; Brazil.