Abstract

ANGELONI, Maria Terezinha. Intervening elements in decision making. Ci. Inf. [online]. 2003, vol.32, n.1, pp. 17-22. ISSN 0100-1965.  http://dx.doi.org/10.1590/S0100-19652003000100002.

The purpose of this article is to analyze the elements that intervene in decision making in organizations. This is a theoretical study describing the interrelations of data, information, knowledge, communication and technology as elements of support for decision making. Considering that there is not a perfect pattern for decision making, we sought to improve decision making through valuing inherited intangible goods of the post-industrial society.

Keywords : Information; Knowledge; Communication; Technology; Decision.