Services on Demand
Ciência da Informação
Print version ISSN 0100-1965
OLIVEIRA, Elias. Identifying the user needs on library collections of an academic department: a bibliometric approach. Ci. Inf. [online]. 2004, vol.33, n.1, pp. 126-131. ISSN 0100-1965. http://dx.doi.org/10.1590/S0100-19652004000100015.
A medium to large size academic library can lose sight on the users needs. At the arrival of an unexpected budget for new acquisitions, it is common to see a librarys director sending memoranda to all faculty departments asking for suggestions on the new acquisitions items which they would like to have. This take, most of the time, the faculties by surprise, and their suggestions are done without a deeper reflection. This work aims to show a methodology of an interactive system for the users suggestions in order to ease the gathering the suggestions of collection items for the acquisition. Such a methodology is based on the users needs obtained by monitoring their own scientific work. In order to initially validate the proposed approach, we carried out an experiment on an faculty department. The result showed that we could guess more than 41% of the informational items desired by that department.
Keywords : Information monitoring; Bibliometrics; Acquisition suggestions.