Agnihotri e Koralnik (201513. Agnihotri SP, Koralnik IJ. Training for a neurology career in a rare disease: the role of cyberconsults. Ann Neurol 2015;77(5):738-40.)13
|
USA |
Annals of Neurology |
Trial |
Telephone, e-mail, video |
Private |
Cyberconsultation |
Albert, Agimi e Martich (201514. Albert SM, Agimi Y, Martich GD. Interest in mental health care among patients making eVisits. Am J Manag Care 2015;21(12):1-6.)14
|
USA |
The American Journal of Managed Care (AJMC) |
Quantitative study |
Sistema de consulta eletrônica |
Private |
eConsultation |
Atherton, Brant, Ziebland, Bikker, Campbell, Gibson et al. (2018)1515. Atherton H, Brant H, Ziebland S, Bikker A, Campbell J, Gibson A et al. Alternatives to the face-to-face consultation in general practice: focused ethnographic case study. Br J Gen Pract 2018;68(669):e293-300.
|
England |
British Journal of General Practice |
Quantitative study |
Telephone, e-mail, video, sistema de consulta eletrônica |
Public |
Alternatives to face-to-face consultations |
Atherton, Pappas, Heneghan e Murray (201316. Atherton H, Pappas Y, Heneghan C, Murray E. Experiences of using email for general practice consultations: a qualitative study. Br J Gen Pract 2013;63(616):e760-7.)16
|
England |
British Journal of General Practice |
Quantitative study |
E-mail |
Public |
Consultation by e-mail |
Atherton e Ziebland (201617. Atherton H, Ziebland S. What do we need to consider when planning, implementing and researching the use of alternatives to face-to-face consultations in primary healthcare? Digit Health 2016;2:1-13.)17
|
England |
Digital Health |
Trial |
Telephone, e-mail, video |
Public |
Alternatives to face-to-face consultations |
Ballesteros, Granja, Carrasco, Benito, Álvarez, Ramnón et al. (201818. Ballesteros SLF, Granja NG, Carrasco MH, Benito AH, Álvarez IG, Ramnón EG et al. La consulta no presencial como herramienta de mejora de la consulta a demanda en atención primaria. Semergen 2018;44(7):458-62.)18
|
Spain |
Medicina de Família SEMERGEN |
Quantitative study |
Telephone, e-mail |
Public |
Remote consultation |
Banks, Farr, Salisbury, Bernard, Northstone, Edwards et al. (201812. Banks J, Farr M, Salisbury C, Bernard E, Northstone K, Edwards H et al. Use of an electronic consultation system in primary care: a qualitative interview study. Br J Gen Pract 2018;68(666):e1-8.)12
|
England |
British Journal of General Practice |
Quantitative study |
Electronic consultation system |
Public |
Remote Consultation / Electronic consultation system |
Bertelsen e Stub Petersen (201519. Bertelsen P, Stub Petersen L. Danish Citizens and General Practitioners’ Use of ICT for their Mutual Communication. Medinfo 2015;216:376-79.)19
|
Denmark |
Medinfo |
Quantitative study |
Telephone, e-mail |
Public |
TIC for healthcare |
Bishop, Press, Mendelsohn e Casalino (201320. Bishop TF, Press MJ, Mendelsohn JL, Casalino LP. Electronic communication improves access, but barriers to its widespread adoption remain. Health Aff 2013;32(8):1361-67.)20
|
USA |
Health and Information Technology |
Quantitative study |
E-mail |
Public / private |
Electronic consultation program |
Brant, Atherton, Ziebland, McKinstry, Campbell e Salisbury (201621. Brant H, Atherton H, Ziebland S, McKinstry B, Campbell JL, Salisbury C. Using alternatives to face-to-face consultations: a survey of prevalence and attitudes in general practice. Br J Gen Pract 2016;66(648):e460-6.)21
|
England |
British Journal of General Practice |
Mixed Methods |
Telephone, e-mail, video |
Public |
Alternatives to face-to-face consultation |
Cowie, Calveley, Bowers e Bowers (201822. Cowie J, Calveley E, Bowers G, Bowers J. Evaluation of a digital consultation and self-care advice tool in primary care: a multi-methods study. Int J Environ Res Public Health 2018;15(5):e896.)22
|
Scotland |
International Journal of Environmental Research and Public Health |
Mixed Methods |
Electronic consultation system |
Public |
eConsultation / Electronic consultation system |
Drago, Winding e Antypa (201623. Drago A, Winding TN, Antypa N. Videoconferencing in psychiatry, a meta-analysis of assessment and treatment. Eur Psychiatry 2016;36:29-37.)23
|
Denmark |
European Psychiatry |
Meta-analysis |
Video |
Public / private |
Videoconference |
Edwards, Marques, Hollingworth, Horwood, Farr, Bernandr et al. (201724. Edwards HB, Marques E, Hollingworth W, Horwood J, Farr M, Bernandr E et al. Use of a primary care online consultation system, by whom, when and why: evaluation of a pilot observational study in 36 general practices in South West England. BMJ Open 2017;7(11):e016901.)24
|
England |
BMJ Open |
Quantitative study |
Electronic consultation system |
Public |
Remote consultation/ Electronic consultation system |
Fatehi, Armfield, Dimitrijevic e Gray (201425. Fatehi F, Armfield NR, Dimitrijevic M, Gray LC. Clinical applications of videoconferencing: a scoping review of the literature for the period 2002-2012. J Telemed Telecare 2014;20(7):377-83.)25
|
Australia |
Journal of Telemedicine and Telecare |
Literature Review |
Video |
Public / private |
Videoconference |
Ferreira (201826. Ferreira D. Teleconsultas: ir ao hospital sem sair de casa - implicações na relação médico-doente. Medicina Interna 2018;25(1):10-4.)26
|
Portugal |
Medicina Interna |
Opinion Article |
Video |
NM* |
Teleconsultation |
Flodgren, Rachas, Farmer, Inzitari e Shepperd (201527. Flodgren G, Rachas A, Farmer AJ, Inzitari M, Shepperd S. Interactive telemedicine: effects on professional practice and health care outcomes. Cochrane Database Syst Rev 2015(9):Cd002098.)27
|
England |
Cochrane Database of Systematic Reviews |
Systematic Review |
E-mail, video, Electronic consultation system |
Public / private |
Interactive Telemedicine |
Frade e Rodrigues (201328. Frade S, Rodrigues H. Benefits, challenges and impact of teleconsultation - a literature review. Stud Health Technol Inform 2013;192:1157.)28
|
Portugal |
Medinfo |
Literature Review |
Video |
NM* |
Teleconsultation |
Greenhalgh, Shaw, Wherton, Vijayaraghavan, Morris, Bhattacharya et al. (201829. Greenhalgh T, Shaw S, Wherton J, Vijayaraghavan S, Morris J, Bhattacharya S et al. Real-world implementation of video outpatient consultations at macro, meso, and micro levels: mixed-method study. J Med Internet Res 2018;20(4):e150.)29
|
England |
Journal of Medical Internet Research |
Mixed methods |
Video |
Public |
Videoconsultation |
Hickey, Gomez, Meller, Schneider, Cheney, Nejad et al. (201730. Hickey S, Gomez J, Meller B, Schneider JC, Cheney M, Nejad S et al. Interactive home telehealth and burns: a pilot study. Burns 2017;43(6):1318-21.)30
|
USA |
Burns |
Quantitative study |
Video |
Private |
Interactive telehealth visit at home |
Hoek, Schers, Bronkhorst, Vissers e Hasselaar (201731. Hoek PD, Schers HJ, Bronkhorst EM, Vissers KCP, Hasselaar JGJ. The effect of weekly specialist palliative care teleconsultations in patients with advanced cancer: a randomized clinical trial. BMC Medicine 2017;15(1):119.)31
|
The Netherlands |
BMC Medicine |
Quantitative study |
Video |
Public / private |
Teleconsultation |
Iacobucci G. (201732. Iacobucci G. Stop rollout of online consultations until there is evidence of benefit to patients, say LMCs. BMJ 2017;359:j5247.)32
|
England |
The BMJ |
Opinion Article |
Video |
Public |
Online consultation |
Jury e Kornberg (201633. Jury SC, Kornberg AJ. Integrating telehealth in to “business as usual”: is it really possible? J Telemed Telecare 2016;22(8):499-503.)33
|
Australia |
Journal of Telemedicine and Telecare |
Quantitative study |
Video |
NM* |
Videoconference through web telehealth |
Kew e Cates (201634. Kew KM, Cates CJ. Remote versus face-to-face check-ups for asthma. Cochrane Database Syst Rev 2016;18(4):Cd011715.)34
|
England |
Cochrane |
Systematic Review |
Telephone, video |
Public / private |
Remote checkup |
Ladino, Wiley, Schulman, Sabucedo, Garcia, Cardona et al. (201635. Ladino MA, Wiley J, Schulman IH, Sabucedo AJ, Garcia D, Cardona JM et al. tele-nephrology: a feasible way to improve access to care for patients with kidney disease who reside in underserved areas. Telemed J E Health 2016;22(8):650-4.)35
|
USA |
Telemedicine and e-health |
Quantitative study |
Video |
Public |
Videoconference |
LeRouge, Garfield e Hevner (201536. LeRouge CM, Garfield MJ, Hevner AR. Patient perspectives of telemedicine quality. Patient Prefer Adherence 2015;9:25-40.)36
|
USA |
Patient Preference and Adherence |
Mixed Methods |
Video |
Public |
Medical Videoconference |
Lipana, Bindal, Nettiksimmons e Shaikh (201337. Lipana LS, Bindal D, Nettiksimmons J, Shaikh U. Telemedicine and face-to-face care for pediatric obesity. Telemed J E Health 2013;19(10):806-8.)37
|
USA |
Telemedicine and e-health |
Quantitative study |
Video |
Private |
Telemedicine Care |
Liston (201338. Liston A. GP access - time for a radical solution? Br J Gen Pract 2013;63(614):483.)38
|
England |
British Journal of General Practice |
Opinion Article |
Telephone |
Public |
Initial approach by telephone |
Liu, Saxon, McNair, Sanagorski e Rasouli (201639. Liu W, Saxon DR, McNair B, Sanagorski R, Rasouli N. Endocrinology telehealth consultation improved glycemic control similar to face-to-face visits in veterans. J Diabetes Sci Technol 2016;10(5):1079-86.)39
|
USA |
Journal of Diabetes Science and Technology |
Quantitative study |
Video |
Public |
Telehealth Consultation |
McCartney (201740. McCartney M. General practice can’t just exclude sick people. BMJ 2017;359:j5190.)40
|
England |
BMJ |
Opinion Article |
Video |
Public |
Virtual Consultation |
McGrail, Ahuja e Leaver (201741. McGrail KM, Ahuja MA, Leaver CA. Virtual visits and patient-centered care: results of a patient survey and observational study. J Med Internet Res 2017;19(5):e177.)41
|
Canada |
Journal of Medical Internet Research |
Mixed Methods |
Video |
Public |
Virtual Visits |
McLean, Sheikh, Cresswell, Nurmatov, Mukherjee, Hemmi et al. (201342. McLean S, Sheikh A, Cresswell K, Nurmatov U, Mukherjee M, Hemmi A et al. The impact of telehealthcare on the quality and safety of care: a systematic overview. PLoS One 2013;8(8):e71238.)42
|
Scotland |
Plos One |
Meta-analysis |
Telephone, e-mail, video |
Public / private |
Telehealth Care |
Moth, Huibers, Christensen e Vedsted (201443. Moth G, Huibers L, Christensen MB, Vedsted P. Drug prescription by telephone consultation in Danish out-of-hours primary care: a population-based study of frequency and associations with clinical severity and diagnosis. BMC Fam Pract 2014;15:142.)43
|
Denmark |
BMC Family Practice |
Quantitative study |
Telephone |
Public |
Telephone Consultation |
Newbould, Abel, Ball, Corbett, Elliott, Exley et al. (201744. Newbould J, Abel G, Ball S, Corbert J, Elliott M, Exley J et al. Evaluation of telephone first approach to demand management in English general practice: observational study. BMJ 2017;358:j4197.)44
|
England |
BMJ |
Quantitative study |
Telephone |
Public |
Initial approach by telephone |
Ohta, Ohira, Uehara, Keira, Noda, Hirukawa et al. (201745. Ohta M, Ohira Y, Uehara T, Keira K, Noda K, Hirukawa M et al. How accurate are first visit diagnoses using synchronous video visits with physicians? Telemed J E Health 2017;23(2):119-29.)45
|
Japan |
Telemedicine and E-health |
Quantitative study |
Video |
NM* |
Synchronized visits by video |
Plener, Hayward e Saibil (201446. Plener I, Hayward A, Saibil F. E-mail communication in the management of gastroenterology patients: a review. Can J Gastroenterol Hepatol 2014;28(3):161-5.)46
|
Canada |
Canadian Journal of Gastroenterology and Hepatology |
Literature Review |
Email |
Public |
Email Communication |
Poulsen, Millen, Lakshman, Buttner e Roberts (201547. Poulsen KA, Millen CM, Lakshman UI, Buttner PG, Roberts LJ. Satisfaction with rural rheumatology telemedicine service. Int J Rheum Dis 2015;18(3):304-14.)47
|
Australia |
International Journal of Rheumatic Diseases |
Quantitative study |
Video |
NM* |
Videoconsultation/ Videoconference |
Rosenzweig e Baum (201348. Rosenzweig R, Baum N. The virtual doctor visit. J Med Pract Manage 2013;29(3):195-8.)48
|
USA |
Journal of Medical Practice Management |
Trial |
Video, e-mail, message |
Privado |
Virtual Consultations |
Sabesan, Allen, Loh, Caldwell, Mozer, Komesarof et al. (201349. Sabesan S, Allen D, Loh PK, Caldwell P, Mozer R, Komesarof PA et al. Practical aspects of telehealth: are my patients suited to telehealth? Intern Med J 2013;43(5):581-4.)49
|
Australia |
Internal Medicine Journal |
Experience Report |
Video |
Public |
Videoconference |
Schmitz, Gonçalves, Umpierre, Siqueira, D’Ávila, Bastos et al. (20174. Schmitz CAA, Gonçalves MR, Umpierre RN, Siqueirab ACS, D’Ávilab OP, Bastos CGM et al. Teleconsulta: nova fronteira da interação entre médicos e pacientes. Rev Bras Med Fam Comunidade 2017;12(39):1-7.)4
|
Brazil |
Revista Brasileira de Medicina da Família e Comunidade |
Literature Review |
Telephone, e-mail, video |
Public / private |
Teleconsultation |
Torjesen I. (201650. Torjesen I. The private, online GP will see you now. BMJ 2016;352:i823.)50
|
England |
BMJ |
Opinion Article |
Video |
Public |
Remote Consultation |
Welch, Harvey, O’Connell e McElligott (201751. Welch BM, Harvey J, O’Connell NS, McElligott JT. Patient preferences for direct-to-consumer telemedicine services: a nationwide survey. BMC Health Serv Res 2017;17(784):1-7.)51
|
USA |
BMC Health Services Research |
Quantitative study |
Video |
Public / private |
Telemedicine services with a direct consumer approach |
Young (201652. Young AJ. New technologies and general practice. Br J Gen Pract 2016;66:601-2.)52
|
England |
British Journal of General Practice |
Editorial |
E-mail, video, electronic consultation system |
Public |
Videoconsultation |