Abstract

FERREIRA, Mário César; ALVES, Luciana  and  TOSTES, Natalia. Quality of Life at Work (QLW) management in the federal public service: the unbalance between problems and managerial practices. Psic.: Teor. e Pesq. [online]. 2009, vol.25, n.3, pp. 319-327. ISSN 0102-3772.  http://dx.doi.org/10.1590/S0102-37722009000300005.

Programs of Quality of Life at Work (QLW) have been increasing significantly in the last years. However, the profile of QLW practices in Brazilian public organs remains little explored. This research aimed at characterizing the QLW practices in 10 federal public organs. A documental analysis and semi-structured interviews were performed. The data were treated by content analysis, thematic categorical modality. Results show that QLW practices are characterized by a clear unbalance between existing problems and activities done, with an assistencialist bias to the QLW approach, which considers the employee as the adjust variable. The data analysis provides important elements to build a work agenda, as academic as organizational, with a preventive nature of the QLW approach.

Keywords : quality of life at work; QLW; ergonomy of activity; federal public service; public management.