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versão impressa ISSN 0102-4698versão On-line ISSN 1982-6621

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TUNDIS, Amanda Gabriella Oliveira; MONTEIRO, Janine Kieling; SANTOS, Anelise Schaurich dos  e  DALENOGARE, Franciele Santiago. MEDIATION STRATEGIES IN TEACHING WORK: A STUDY IN A PUBLIC UNIVERSITY IN THE AMAZON. Educ. rev. [online]. 2018, vol.34, e172435.  Epub 20-Ago-2018. ISSN 0102-4698.  http://dx.doi.org/10.1590/0102-4698172435.

The research intended to identify mediation strategies used by Higher Public Education professors in the Amazon region, as well as positive aspects, difficulties at work and suggestions to lessen them. A descriptive study that mixed analysis with frequency and content analysis. It was applied a sociodemographic and work questionnaire with 52 professors, that identified as positive aspects: to have satisfactory relationships with colleagues (33%), the possibilities for research, teaching and extension (31%), the dynamism of the time (23%) and the relationship established with students (19%). And about difficulties, the problems in the infrastructure of the institution (59.7%), the socio-professional relationship (50%), workload (19.2%), and bureaucracy in the flow of administrative services (15, 4%). Defensive strategies used more often were rationalization, isolation, and compensation. The subjective mobilization had to be more individual than collective. Despite the use of strategies, professors have not been able to modify the work environment marked by the low number of professors in activity.

Palavras-chave : Psychodynamics of work; Public sector; Teaching work; Universities.

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