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Psicologia: Reflexão e Crítica
On-line version ISSN 1678-7153
BORGES, Livia Oliveira et al. Burnout and organizational values: a comparative study in university hospitals. Psicol. Reflex. Crit. [online]. 2002, vol.15, n.1, pp. 189-200. ISSN 1678-7153. http://dx.doi.org/10.1590/S0102-79722002000100020.
The present study analyzes the relationship between the organizational values and the levels of the burnout syndrome in three universitarian hospitals. It was developed with the sample of 205 health professionals, though to an application of structured questionnaires. The data were submitted quantitative analysis (for example, analysis of frequency distributions, analyses of variance and regression analyses). The results show a convergence among scores of ideal values for organizations and divergences among the scores of real values and the differences from ideal and real values. The participants differ in the advance of the burnout syndrome process for organizations. The results evidences the mediation role of the organizations in the relationship between organizational values and the burnout syndrome, so that the axiological poles effectively related to the referred syndrome depend to the general configuration of its organizational culture of each one and of the conflicts that are inherent to it.
Keywords : Organizational values; burnout syndrome; regression analysis; stress; organizational culture.