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Psicologia: Reflexão e Crítica
Print version ISSN 0102-7972
TAMAYO, Mauricio Robayo. Burnout: implications of the organizational sources of job-person mismatches in nursing workers. Psicol. Reflex. Crit. [online]. 2009, vol.22, n.3, pp. 474-482. ISSN 0102-7972. http://dx.doi.org/10.1590/S0102-79722009000300019.
This research investigated the relation between burnout and the organizational sources of job-person mismatches. One hundred ninety nursing professionals answered a scale of burnout and one questionnaire of organizational sources of mismatches. High, medium and low levels of burnout were verified. Direct and significant correlations were verified between sources of mismatch and the three factors of burnout. The mismatches sources Absence of Team Spirit, Work Overload and Conflict of Values and Organizational Practices were significant predictors of Emotional Exhaustion. The Dehumanization factor was only predicted by the Work Overload factor. The Deception factor was predicted by the factors Absence of Team Spirit and Work Overload. The relationship between burnout and organizational sources of mismatches was evidenced.
Keywords : Burnout; Organizational sources of job-person mismatches; Nursing professionals.