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Saúde em Debate

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BRUNS, Suelma de Fátima; OLIVEIRA, Egléubia Andrade de; OLIVEIRA, Maria Auxiliadora  and  LUIZA, Vera Lucia. The ambiguity-conflict model as tool for the analysis of Pharmaceutical Services challenges in João Pessoa, Paraíba, Brazil. Saúde debate [online]. 2015, vol.39, n.spe, pp.64-75. ISSN 0103-1104.

This paper aims to analyze the levels of ambiguity and conflict related to objectives and resources (means) required for the implementation of Pharmaceutical Services in the city of João Pessoa-PB, Brazil. Data were collected by means of semi-structured interviews and systematized as for content analysis. Data analysis followed the ambiguity-conflict model of Richard Matland. A low ambiguity level was found regarding pharmaceutical policy objectives, but showing a considerable level of conflict in relation to the means. The findings contained some characteristics of 'administrative implementation' and attributes of 'Politics' type.

Keywords : Pharmaceutical Services; Public policies; Health evaluation.

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