Satisfaction in the work of the multidisciplinary team which operates in Primary Health Care

Tambasco, Letícia de Paula; Silva, Henrique Salmazo da; Pinheiro, Karina Moraes Kiso; Gutierrez, Beatriz Aparecida Ozello

doi:10.1590/0103-11042017S212

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ORIGINAL ARTICLE • Saúde debate 41 (spe2) • June 2017 • https://doi.org/10.1590/0103-11042017S212 copy

Satisfaction in the work of the multidisciplinary team which operates in Primary Health Care

Authorship SCIMAGO INSTITUTIONS RANKINGS

ABSTRACT

This research aimed to know the level of satisfaction and the importance of the work for the multidisciplinary team of Primary Health Care. This is quantitative and exploratory, cross-sectional research. The satisfaction level of the professionals was rated in the good score; however, some issues indicated low level of satisfaction. The importance degree of the work stood out in a higher level on issues related to the quality of the work developed and the communication with the team. It is concluded that there is a need for changes in organizational management, especially regarding the expansion of human and material resources, as they are identified as significant indicators that contribute to lower satisfaction with work and high impact on worker's health.

KEYWORDS
Primary Health Care; Quality of life; Professionals; Human resource

Variables	Total
Variables	N=40	%
Gender
Female	31	77,5
Male	9	22,5
Age (in years)
20-24	1	2,5
25-30	8	20
31-35	8	20
36-40	7	17,5
41-45	4	10
46-50	2	5
51-55	7	17,5
56-60	1	2,5
61-65	2	5
Marital Status
Single	16	40,0
Married	15	37,5
Widower	0	0
Divorced	7	17,5
Time of profession/year
Up to 1 year	5	12,0
1-2	6	15,0
2-3	3	7,5
3-4	1	2,5
4-5	1	2,5
5-6	2	5,0
6-7	2	5,0
8-9	2	5,0
9-10	2	5,0
10-11	3	7,5
11-12	1	2,5
12-13	1	2,5
13-14	5	12,5
19-20	2	5,0
20-21	3	7,5
22-23	1	2,5

Domains	Questions	Total
Domains	Questions	N=40	%
Your quality of life at work	1	12	30
1. Relationship/vertical communication	6	19	47,5
2. Recognition/support	15	15	37,5
	17	15	37,5
3. Quality of work/horizontal communication	20	10	25
4. Autonomy/Stability/Recognition of heads	23	10	25
5. Work operationalization	26	14	35
	29	23	57,5
7. Professional and their institution	34	13	32,5
	35	15	37,5
8. Institutional Stimulus	39	15	37,5
	43	19	47,5
9. Health/welfare/safety	47	22	55
10. Forms of remuneration/rewards	52	26	65
11. Time for work/Opportunities for professional growth	57	20	50
13. Personnel/material	61	25	62,5
	62	24	60

Domains	Questions	Total
Domains	Questions	N=40	%
1. Relationship/vertical communication	8	37	92,5
	9	37	92,5
	10	37	92,5
3. Quality of work/horizontal communication	19	38	95
	22	36	90
5. Work operationalization	26	37	92,5
	28	36	90
7. Professional and their institution	34	36	90
	36	36	90
	37	36	90
8. Institutional Stimulus	40	34	85
9. Health/welfare/safety	44	33	82,5
10. Forms of remuneration/rewards	49	33	82,5
	50	35	87,5
	51	35	87,5
	52	35	87,5
11. Time for work/Opportunities for professional growth	54	35	87,5
12. Profession	58	37	92,5
	60	37	92,5
13. Personnel/material	64	35	87,5

Domains	Questions	p value
1. Relationship/vertical communication	2A e 2B	0,042
	4A e 4B	0,036
	6A e 6E	0,035
	8A e 8B	0,003
	13A e 13B	0,029
	14A e 14B	0,007
2. Recognition/support	17A e 17B	0,025
4. Autonomy/Stability/Recognition of heads	21A e 21B	0,040
5. Work operationalization	29A e 29B	0,008
6. Institution image	31A e 31B	0,001
9. Health/Welfare/Safety	47A e 47B	0,040
10. Forms of remuneration/Rewards	49A e 49B	0,035
	53A e 53B	0,042
11. Time for Work/ Opportunities for professional growth	55A e 55B	0,012
	57A e 57B	0,036
12. Personnel/Material	59A e 59B	0,006

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