OBJECTIVE: To identify the factors associated with the signs and symptoms of burnout among nursing staff from an emergency department of a university hospital. METHODS: The study used a quantitative descriptive design. The sample comprised of 61 nursing staff. A self-administered structured questionnaire and the Maslach Burnout Inventory were used to collect the data. Data were analyzed with EpiInfo 2004. RESULTS: Among the sample of the study, 8.2% of female participants had burnout. However, a great number (54.1%) had high risk for burnout. Only 37.7% of participants had a low risk for burnout. Factors associated with burnout include the lack of knowledge and motivation for professional development. CONCLUSION: The organization and work dynamics of the emergency department led to workload and tension, which suggested the need to develop strategies for the re-organization of the work dynamics to decrease the sources of stress.
Burnout, professional; Stress, psychological; Nursing team; Occupational health; Emergency medical services