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Evaluation of quality of Risk Classification in Emergency Services

Abstract

Objective

To assess, on the basis of the perspective of nursing professionals, the structure, process, and results of a screening system, Embracement with Risk Classification, integrated in some Brazilian emergency services.

Methods

This cross-sectional study included 151 nursing professionals who completed the Instrument for Assessment of Embracement with Risk Classification. We measured the mean ranking of each item and representativeness of the structure, process, and result dimension.

Results

Only the dimension “result” of a single emergency service was evaluated as fair. The remaining dimensions, for all other services investigated, were considered poor.

Conclusion

Results indicated improvements in the quality of care delivered and prioritization of severe cases. However, improvements in the flow of against-reference system are still needed.

Safety management/classification; Emergency service, hospital; User embracement; Nursing, team; Nursing assessment

Escola Paulista de Enfermagem, Universidade Federal de São Paulo R. Napoleão de Barros, 754, 04024-002 São Paulo - SP/Brasil, Tel./Fax: (55 11) 5576 4430 - São Paulo - SP - Brazil
E-mail: actapaulista@unifesp.br