Social network analysis as a strategy for monitoring the dissemination of information between hospitals

Análise de redes sociais como estratégia de monitoramento para a difusão de informações entre hospitais

Abstract

This article explores the structure of connections between the hospitals that are members of a hospital management innovation and learning network. This study was based on the assumption that there are limitations to encourage the communication and diffusion of knowledge between health service organizations if they are not effectively connected through social networks. Social Network Analysis was used as a strategy for monitoring the dissemination of information between hospitals. Theoretical concepts of diffusion of knowledge allowed emphasizing the role of the phenomena and communication and learning processes as the driving forces for health service innovation. The results showed weak interactions between hospitals and a lack of cohesion within the network. Therefore, there is a need for policies to promote the flow of data and information, which requires network openness to foster the exchange of innovative processes. Interactions between these hospitals in horizontal and disseminated structures have yet to be stimulated, established, incorporated, and developed by individuals, institutions and health service organizations.

Keywords:
Knowledge diffusion; Innovation; Social network analysis