Eficiência |
Cumprimento de cronograma (prazo) |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., Navarre e Schaan (1990)Navarre, C., & Schaan, J. (1990). Design of project management
systems from top management's perspective. Project Management
Journal, 21(2), 19-27., Belassi e Tukel (1996)Belassi, W., & Tukel, O. (1996). A new framework for determining
critical success/failure factors in projects. International Journal of
Project Management, 14(3), 141-151.
http://dx.doi.org/10.1016/0263-7863(95)00064-X http://dx.doi.org/10.1016/0263-7863(95)0...
, Hatush e Skitmore (1997)Hatush, Z., & Skitmore, M. (1997). Evaluating contractor
prequalification data: selection criteria and project success factors.
Construction Management and Economics,
15(2), 129-147.
http://dx.doi.org/10.1080/01446199700000002 http://dx.doi.org/10.1080/01446199700000...
, De Wit (1988)De Wit, A. (1988). Measurement of project success.
International Journal of Project Management,
6(3), 164-170.
http://dx.doi.org/10.1016/0263-7863(88)90043-9 http://dx.doi.org/10.1016/0263-7863(88)9...
, OGC (2005)Office of Government Commerce - OGC. (2005). Managing
successful project with PRINCE2. Norwich: The Stationery
Office., Atkinson (1999)Atkinson, R. (1999). Project management: cost, time and quality, two
best guesses and a phenomenon, its time to accept other success criteria.
International Journal of Project Management,
17(6), 337-342.
http://dx.doi.org/10.1016/S0263-7863(98)00069-6 http://dx.doi.org/10.1016/S0263-7863(98)...
, CII (2006)Constructon Industry Institute - CII. (2006). Leading
indicators during project execution (Resarch Summary 220-1).
University of Texas in Austin., Kumaraswamy e Thorpe (1996)Kumaraswamy, M., & Thorpe, A. (1996). Systematizing construction
project evaluations. Journal of Management in Engineering,
12(1), 34-39.
http://dx.doi.org/10.1061/(ASCE)0742-597X(1996)12:1(34) http://dx.doi.org/10.1061/(ASCE)0742-597...
,
Lim e Mohamed (1999)Lim, C., & Mohamed, M. (1999). Criteria of project success: an
exploratory re-examination. International Journal of Project
Management, 17(4), 243-248.
http://dx.doi.org/10.1016/S0263-7863(98)00040-4 http://dx.doi.org/10.1016/S0263-7863(98)...
|
Cumprimento do orçamento (custo) |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., Navarre e Schaan (1990)Navarre, C., & Schaan, J. (1990). Design of project management
systems from top management's perspective. Project Management
Journal, 21(2), 19-27., Belassi e Tukel (1996)Belassi, W., & Tukel, O. (1996). A new framework for determining
critical success/failure factors in projects. International Journal of
Project Management, 14(3), 141-151.
http://dx.doi.org/10.1016/0263-7863(95)00064-X http://dx.doi.org/10.1016/0263-7863(95)0...
, Hatush e Skitmore (1997)Hatush, Z., & Skitmore, M. (1997). Evaluating contractor
prequalification data: selection criteria and project success factors.
Construction Management and Economics,
15(2), 129-147.
http://dx.doi.org/10.1080/01446199700000002 http://dx.doi.org/10.1080/01446199700000...
, De Wit (1988)De Wit, A. (1988). Measurement of project success.
International Journal of Project Management,
6(3), 164-170.
http://dx.doi.org/10.1016/0263-7863(88)90043-9 http://dx.doi.org/10.1016/0263-7863(88)9...
, OGC (2005)Office of Government Commerce - OGC. (2005). Managing
successful project with PRINCE2. Norwich: The Stationery
Office., Atkinson (1999)Atkinson, R. (1999). Project management: cost, time and quality, two
best guesses and a phenomenon, its time to accept other success criteria.
International Journal of Project Management,
17(6), 337-342.
http://dx.doi.org/10.1016/S0263-7863(98)00069-6 http://dx.doi.org/10.1016/S0263-7863(98)...
, CII (2006)Constructon Industry Institute - CII. (2006). Leading
indicators during project execution (Resarch Summary 220-1).
University of Texas in Austin., Kumaraswamy e Thorpe (1996)Kumaraswamy, M., & Thorpe, A. (1996). Systematizing construction
project evaluations. Journal of Management in Engineering,
12(1), 34-39.
http://dx.doi.org/10.1061/(ASCE)0742-597X(1996)12:1(34) http://dx.doi.org/10.1061/(ASCE)0742-597...
,
Lim e Mohamed (1999)Lim, C., & Mohamed, M. (1999). Criteria of project success: an
exploratory re-examination. International Journal of Project
Management, 17(4), 243-248.
http://dx.doi.org/10.1016/S0263-7863(98)00040-4 http://dx.doi.org/10.1016/S0263-7863(98)...
|
Capacidade dos fornecedores |
Atkinson (1999)Atkinson, R. (1999). Project management: cost, time and quality, two
best guesses and a phenomenon, its time to accept other success criteria.
International Journal of Project Management,
17(6), 337-342.
http://dx.doi.org/10.1016/S0263-7863(98)00069-6 http://dx.doi.org/10.1016/S0263-7863(98)...
|
Clareza na comunicação |
Elattar (2009)Elattar, S. (2009). Towards developing an improved methodology for
evaluating performance and achieving success in construction projects.
Scientific Research and Essays, 4(6),
549-554., Fortune e White (2006)Fortune, J., & White, D. (2006). Framing of project critical
success factors by a systems model. International Journal of Project
Management, 24(1), 53-65.
http://dx.doi.org/10.1016/j.ijproman.2005.07.004 http://dx.doi.org/10.1016/j.ijproman.200...
, Kerzner
(1987), Pinto e Slevin (1987) |
Presença de desvios |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., CII (2006)Constructon Industry Institute - CII. (2006). Leading
indicators during project execution (Resarch Summary 220-1).
University of Texas in Austin.
|
Impacto para a equipe |
Alta satisfação ou moral da equipe |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., De Wit (1988)De Wit, A. (1988). Measurement of project success.
International Journal of Project Management,
6(3), 164-170.
http://dx.doi.org/10.1016/0263-7863(88)90043-9 http://dx.doi.org/10.1016/0263-7863(88)9...
, Elattar (2009)Elattar, S. (2009). Towards developing an improved methodology for
evaluating performance and achieving success in construction projects.
Scientific Research and Essays, 4(6),
549-554., CII (2006)Constructon Industry Institute - CII. (2006). Leading
indicators during project execution (Resarch Summary 220-1).
University of Texas in Austin.
|
Desenvolvimento das capacidades e habilidades da
equipe |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., CII (2006)Constructon Industry Institute - CII. (2006). Leading
indicators during project execution (Resarch Summary 220-1).
University of Texas in Austin., Atkinson (1999)Atkinson, R. (1999). Project management: cost, time and quality, two
best guesses and a phenomenon, its time to accept other success criteria.
International Journal of Project Management,
17(6), 337-342.
http://dx.doi.org/10.1016/S0263-7863(98)00069-6 http://dx.doi.org/10.1016/S0263-7863(98)...
|
Retenção dos membros da equipe |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press.
|
Ausência de conflitos |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press.
|
Satisfação do gerente do projeto |
De Wit (1988)De Wit, A. (1988). Measurement of project success.
International Journal of Project Management,
6(3), 164-170.
http://dx.doi.org/10.1016/0263-7863(88)90043-9 http://dx.doi.org/10.1016/0263-7863(88)9...
, Kumaraswamy e Thorpe (1996)Kumaraswamy, M., & Thorpe, A. (1996). Systematizing construction
project evaluations. Journal of Management in Engineering,
12(1), 34-39.
http://dx.doi.org/10.1061/(ASCE)0742-597X(1996)12:1(34) http://dx.doi.org/10.1061/(ASCE)0742-597...
|
Impacto para o negócio
presence |
Medidas económicas: vendas, lucro, ROI, ROE |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., De Wit (1988)De Wit, A. (1988). Measurement of project success.
International Journal of Project Management,
6(3), 164-170.
http://dx.doi.org/10.1016/0263-7863(88)90043-9 http://dx.doi.org/10.1016/0263-7863(88)9...
, Elattar (2009)Elattar, S. (2009). Towards developing an improved methodology for
evaluating performance and achieving success in construction projects.
Scientific Research and Essays, 4(6),
549-554.
|
Parcela de mercado |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press.
|
Fluxo de caixa |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press.
|
Qualidade do serviço |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., De Wit (1988)De Wit, A. (1988). Measurement of project success.
International Journal of Project Management,
6(3), 164-170.
http://dx.doi.org/10.1016/0263-7863(88)90043-9 http://dx.doi.org/10.1016/0263-7863(88)9...
, OGC (2005)Office of Government Commerce - OGC. (2005). Managing
successful project with PRINCE2. Norwich: The Stationery
Office., Atkinson (1999)Atkinson, R. (1999). Project management: cost, time and quality, two
best guesses and a phenomenon, its time to accept other success criteria.
International Journal of Project Management,
17(6), 337-342.
http://dx.doi.org/10.1016/S0263-7863(98)00069-6 http://dx.doi.org/10.1016/S0263-7863(98)...
, Toor e Ogunlana (2009)Toor, S., & Ogunlana, S. (2009). Beyond the the 'iron triangle':
Stakeholder perception of key performance indicators (KPIs) for large-scale
public sector development projects. International Journal of Project
Management, 28(3), 228-236.
http://dx.doi.org/10.1016/j.ijproman.2009.05.005 http://dx.doi.org/10.1016/j.ijproman.200...
, CII (2006)Constructon Industry Institute - CII. (2006). Leading
indicators during project execution (Resarch Summary 220-1).
University of Texas in Austin.
|
Nível de risco |
De Wit (1988)De Wit, A. (1988). Measurement of project success.
International Journal of Project Management,
6(3), 164-170.
http://dx.doi.org/10.1016/0263-7863(88)90043-9 http://dx.doi.org/10.1016/0263-7863(88)9...
, OGC (2005)Office of Government Commerce - OGC. (2005). Managing
successful project with PRINCE2. Norwich: The Stationery
Office.
|
Aprendizado profissional |
Atkinson (1999)Atkinson, R. (1999). Project management: cost, time and quality, two
best guesses and a phenomenon, its time to accept other success criteria.
International Journal of Project Management,
17(6), 337-342.
http://dx.doi.org/10.1016/S0263-7863(98)00069-6 http://dx.doi.org/10.1016/S0263-7863(98)...
|
Atendimento às metas estratégicas |
Atkinson (1999)Atkinson, R. (1999). Project management: cost, time and quality, two
best guesses and a phenomenon, its time to accept other success criteria.
International Journal of Project Management,
17(6), 337-342.
http://dx.doi.org/10.1016/S0263-7863(98)00069-6 http://dx.doi.org/10.1016/S0263-7863(98)...
|
Impacto para o negócio
futuro |
Tecnologia nova |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., Kumaraswamy e Thorpe (1996)Kumaraswamy, M., & Thorpe, A. (1996). Systematizing construction
project evaluations. Journal of Management in Engineering,
12(1), 34-39.
http://dx.doi.org/10.1061/(ASCE)0742-597X(1996)12:1(34) http://dx.doi.org/10.1061/(ASCE)0742-597...
|
Mercado novo |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press.
|
Nova competência essencial |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press.
|
Nova capacidade organizacional |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press.
|
Impacto para o cliente |
Cumprimento de requisitos e especificações
(escopo) |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., Navarre e Schaan (1990)Navarre, C., & Schaan, J. (1990). Design of project management
systems from top management's perspective. Project Management
Journal, 21(2), 19-27., Belassi e Tukel (1996)Belassi, W., & Tukel, O. (1996). A new framework for determining
critical success/failure factors in projects. International Journal of
Project Management, 14(3), 141-151.
http://dx.doi.org/10.1016/0263-7863(95)00064-X http://dx.doi.org/10.1016/0263-7863(95)0...
, Hatush e Skitmore (1997)Hatush, Z., & Skitmore, M. (1997). Evaluating contractor
prequalification data: selection criteria and project success factors.
Construction Management and Economics,
15(2), 129-147.
http://dx.doi.org/10.1080/01446199700000002 http://dx.doi.org/10.1080/01446199700000...
, De Wit (1988)De Wit, A. (1988). Measurement of project success.
International Journal of Project Management,
6(3), 164-170.
http://dx.doi.org/10.1016/0263-7863(88)90043-9 http://dx.doi.org/10.1016/0263-7863(88)9...
, OGC (2005)Office of Government Commerce - OGC. (2005). Managing
successful project with PRINCE2. Norwich: The Stationery
Office., Elattar (2009)Elattar, S. (2009). Towards developing an improved methodology for
evaluating performance and achieving success in construction projects.
Scientific Research and Essays, 4(6),
549-554., Toor e Ogunlana (2009)Toor, S., & Ogunlana, S. (2009). Beyond the the 'iron triangle':
Stakeholder perception of key performance indicators (KPIs) for large-scale
public sector development projects. International Journal of Project
Management, 28(3), 228-236.
http://dx.doi.org/10.1016/j.ijproman.2009.05.005 http://dx.doi.org/10.1016/j.ijproman.200...
, CII (2006)Constructon Industry Institute - CII. (2006). Leading
indicators during project execution (Resarch Summary 220-1).
University of Texas in Austin.
|
Benefícios para o cliente (melhoria de desempenho) |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., OGC (2005)Office of Government Commerce - OGC. (2005). Managing
successful project with PRINCE2. Norwich: The Stationery
Office.
|
Satisfação e lealdade do cliente |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., De Wit (1988)De Wit, A. (1988). Measurement of project success.
International Journal of Project Management,
6(3), 164-170.
http://dx.doi.org/10.1016/0263-7863(88)90043-9 http://dx.doi.org/10.1016/0263-7863(88)9...
, Kumaraswamy e Thorpe (1996)Kumaraswamy, M., & Thorpe, A. (1996). Systematizing construction
project evaluations. Journal of Management in Engineering,
12(1), 34-39.
http://dx.doi.org/10.1061/(ASCE)0742-597X(1996)12:1(34) http://dx.doi.org/10.1061/(ASCE)0742-597...
,
Lim e Mohamed (1999)Lim, C., & Mohamed, M. (1999). Criteria of project success: an
exploratory re-examination. International Journal of Project
Management, 17(4), 243-248.
http://dx.doi.org/10.1016/S0263-7863(98)00040-4 http://dx.doi.org/10.1016/S0263-7863(98)...
|
Reconhecimento da marca |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press.
|
Sustentabilidad e |
Respeito ao meio ambiente |
Atkinson (1999)Atkinson, R. (1999). Project management: cost, time and quality, two
best guesses and a phenomenon, its time to accept other success criteria.
International Journal of Project Management,
17(6), 337-342.
http://dx.doi.org/10.1016/S0263-7863(98)00069-6 http://dx.doi.org/10.1016/S0263-7863(98)...
, Elattar (2009)Elattar, S. (2009). Towards developing an improved methodology for
evaluating performance and achieving success in construction projects.
Scientific Research and Essays, 4(6),
549-554., Kumaraswamy e Thorpe (1996)Kumaraswamy, M., & Thorpe, A. (1996). Systematizing construction
project evaluations. Journal of Management in Engineering,
12(1), 34-39.
http://dx.doi.org/10.1061/(ASCE)0742-597X(1996)12:1(34) http://dx.doi.org/10.1061/(ASCE)0742-597...
|
Respeito à sociedade |
Atkinson (1999)Atkinson, R. (1999). Project management: cost, time and quality, two
best guesses and a phenomenon, its time to accept other success criteria.
International Journal of Project Management,
17(6), 337-342.
http://dx.doi.org/10.1016/S0263-7863(98)00069-6 http://dx.doi.org/10.1016/S0263-7863(98)...
, Elattar (2009)Elattar, S. (2009). Towards developing an improved methodology for
evaluating performance and achieving success in construction projects.
Scientific Research and Essays, 4(6),
549-554., Kumaraswamy e Thorpe (1996)Kumaraswamy, M., & Thorpe, A. (1996). Systematizing construction
project evaluations. Journal of Management in Engineering,
12(1), 34-39.
http://dx.doi.org/10.1061/(ASCE)0742-597X(1996)12:1(34) http://dx.doi.org/10.1061/(ASCE)0742-597...
|
Conformidade com normas e legislação |
Shenhar e Dvir (2007)Shenhar, A., & Dvir, D. (2007). Reinventing project
management: The diamond approach to successful growth and
innovation. Boston: Harvard Business School Press., Pocock et al. (1996)Pocock, J. B., Hyun, C. T., Liu, L. Y., & Kim, M. K. (1996).
Relationship between project interaction and performance indicators.
Journal of Construction Engineering and Management,
122(2), 165-176.
http://dx.doi.org/10.1061/(ASCE)0733-9364(1996)122:2(165) http://dx.doi.org/10.1061/(ASCE)0733-936...
, Elattar (2009)Elattar, S. (2009). Towards developing an improved methodology for
evaluating performance and achieving success in construction projects.
Scientific Research and Essays, 4(6),
549-554.
|
Segurança |
Elattar (2009)Elattar, S. (2009). Towards developing an improved methodology for
evaluating performance and achieving success in construction projects.
Scientific Research and Essays, 4(6),
549-554., Toor e Ogunlana (2009)Toor, S., & Ogunlana, S. (2009). Beyond the the 'iron triangle':
Stakeholder perception of key performance indicators (KPIs) for large-scale
public sector development projects. International Journal of Project
Management, 28(3), 228-236.
http://dx.doi.org/10.1016/j.ijproman.2009.05.005 http://dx.doi.org/10.1016/j.ijproman.200...
, CII (2006)Constructon Industry Institute - CII. (2006). Leading
indicators during project execution (Resarch Summary 220-1).
University of Texas in Austin., Kometa, Olomolaiye e Harris
(1995)Kometa, S., Olomolaiye, P., & Harris, F. (1995). An evaluation
of clients' needs and responsibilities in the construction process.
Engineering, construction and Architectural management,
2(1), 57-76.
http://dx.doi.org/10.1108/eb021003 http://dx.doi.org/10.1108/eb021003...
, Lim e Mohamed
(1999)Lim, C., & Mohamed, M. (1999). Criteria of project success: an
exploratory re-examination. International Journal of Project
Management, 17(4), 243-248.
http://dx.doi.org/10.1016/S0263-7863(98)00040-4 http://dx.doi.org/10.1016/S0263-7863(98)...
, Kumaraswamy e
Thorpe (1996)Kumaraswamy, M., & Thorpe, A. (1996). Systematizing construction
project evaluations. Journal of Management in Engineering,
12(1), 34-39.
http://dx.doi.org/10.1061/(ASCE)0742-597X(1996)12:1(34) http://dx.doi.org/10.1061/(ASCE)0742-597...
|