The present article aimed to identify the daily life experiences of users of a Psychosocial Care Center related to processes of social exclusion and inclusion. A qualitative approach was adopted as the research methodology. For data collection, semi-structured interviews were held with the service users and people from their social network. Discourse Analysis was used for analyzing the data. As results, it was found that the users experience situations in which they are excluded, especially in experiences related to discrimination and prejudice. There are also, however, opportunities from the context which favor inclusion, such as the inclusive attitude taken by people from service user's social network and participation in the Psychosocial Care Center or in other places in the community. It is concluded that the processes of social exclusion/inclusion occur as everyday life unfolds, in the smallest and most subtle day-to-day occupations and relationships.
Mental health; Social stigma; Prejudice; Social participation