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vol.26 número3FORÇAS QUE INTERFEREM NA MATERNAGEM EM UNIDADE DE TERAPIA INTENSIVA NEONATALA EXORTAÇÃO DO DISCURSO DE RISCO E A COLETA AUTÓLOGA DE CÉLULAS-TRONCO DO CORDÃO UMBILICAL índice de autoresíndice de assuntospesquisa de artigos
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Texto & Contexto - Enfermagem

versão impressa ISSN 0104-0707versão On-line ISSN 1980-265X

Resumo

PADILHA, Katia Grillo et al. NURSING WORKLOAD, STRESS/BURNOUT, SATISFACTION AND INCIDENTS IN A TRAUMA INTENSIVE CARE UNITS. Texto contexto - enferm. [online]. 2017, vol.26, n.3, e1720016.  Epub 21-Set-2017. ISSN 0104-0707.  http://dx.doi.org/10.1590/0104-07072017001720016.

Objective:

to analyze the influence of workload, stress, Burnout, work satisfaction, the nursing team’s perception of the care environment, and the presence of adverse events in a Trauma Intensive Care Units.

Method:

an observational study conducted at the Intensive Trauma Therapy Unit 195 patients were prospectively followed for the collection of incidents, and instruments were used to measure Nursing workload, stress, Burnout, job satisfaction and work environment assessment by the nursing team. Data were analyzed using appropriate statistics for the study.

Results:

we observed 1,586 incidents, predominantly no harm incidents (78.44%). Among the nursing staff, 77.40% had average levels of stress; 17.00% presented Burnout; 56.6% were dissatisfied and considered the environmental characteristics to be inadequate. Nursing workload was high (73.24%). An association between incident and length of stay was found. No harm incidents were associated with nursing workload.

Conclusion:

identifying associated factors can prevent the occurrence of incidents.

Palavras-chave : Patient safety. Intensive care units. Workload. Burnout; professional. Nursing.

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