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Revista Latino-Americana de Enfermagem

On-line version ISSN 1518-8345


GONCALVES, Vera Lúcia Mira; LIMA, Antônio Fernandes Costa; CRISITANO, Nanci  and  HASHIMOTO, Martha Rumiko Kaio. The creation of performance evaluation indicators through a focus group. Rev. Latino-Am. Enfermagem [online]. 2007, vol.15, n.1, pp.134-141. ISSN 1518-8345.

This study was developed in an action research perspective and aimed to create professional performance evaluation indicators for nursing technicians and auxiliaries working at the University Hospital of the University of Sao Paulo. Data were collected through the focus group technique, involving 19 secondary-level professionals, representing different Nursing Department units. During seven meetings, participants elaborated definitions of seven indicators they and their peers considered relevant to picture the adequate performance of these professional categories. In their reports, they manifested that the adopted strategy allowed them to express themselves about the meanings and feelings attributed to the performance evaluation process. In assessing the activity, the focus group members verbalized that, besides feeling more prepared to face problems related to performance evaluation, they also felt valued by their participation in the composition of the new instrument.

Keywords : employee performance appraisal; focus groups; health manpower; nursing.

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