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Revista Latino-Americana de Enfermagem
On-line version ISSN 1518-8345
FLORES PENA, Yolanda; LA GALA, Silvia Esthela Vázquez R. de and CERDA-FLORES, Ricardo Martín. Maternal satisfaction with maternal-infant nursing care in Campeche, Mexico. Rev. Latino-Am. Enfermagem [online]. 2009, vol.17, n.5, pp. 645-650. ISSN 1518-8345. http://dx.doi.org/10.1590/S0104-11692009000500008.
OBJECTIVE: Evaluate and compare maternal-satisfaction (global and areas) with maternal-child nursing care (MSMINC) and to explore the relationship of MSMINC with wait time, length of visit, and maternal age and education. METHODS: Cross-sectional descriptive study comprising 213 mothers. Group 1 (n = 84), mothers of children aged <1 year, and Group 2 (n = 129), mothers of children between 1 and 4 years of age. The patient satisfaction scale was applied. RESULTS: Global MSMINC was 76.26 and 79.21 for Groups 1 and 2, respectively. No associated factors were found in Group 1. In Group 2, wait time was associated with MSMINC in the technical-professional area (F = 3.13; df = 128; B = -0.21; p = 0.01). CONCLUSIONS: The fact that these study participants identified only MSMINC-associated factors in the technical-professional area may indicate that care is centered on technical procedures. Given that MSMINC-associated factors were not identified in Group 1, we recommend exploration of maternal expectations and perceptions of care.
Keywords : child care; maternal-child nursing.