The aim was to analyze well child nursing care (WCC) and to distinguish if the care is procedure or user centered. The concepts of the nursing work process and the micro-politics of health work supported this qualitative study. Systematic direct observation of 87 WCC consultations was accomplished at one Family Medicine Unit and semistructured interviews were held with 25 mothers who attended WCC consultations with their child. Data saturation and understanding of the meaning were the criteria used to determine the number of observations and interviews. Thematic analysis was applied. The activity was focused on procedures, which cannot be considered WHCC. The mothers value comprehensive care and request information on the growth and development of their children. Educative topic should be addressed and trust relations should be established with a view to user-centered care delivery.
Child Care; Nursing Care; Child Health Services; Nursing Services; Maternal Child Nursing