Services on Demand
Gestão & Produção
On-line version ISSN 1806-9649
CERRA, Aline Lamon and BONADIO, Patricia Viera Grizola. The relationships between production strategy, TQM (Total Quality Management) and JIT (Just-In-Time): a case study in a automobile company and in two of its suppliers. Gest. Prod. [online]. 2000, vol.7, n.3, pp.305-319. ISSN 1806-9649. http://dx.doi.org/10.1590/S0104-530X2000000300008.
This paper has the objective to discuss the existent relationships between the Manufacturing Strategy and the programs TQM - Total Quality Management and JIT - Just-In-Time, highlighting the importance of the integration between the production strategy and the other strategies of the company. Besides, the relationships will be discussed among TQM and JIT, programs that came up with the objective of promoting In the function production; the study demonstrated that those programs, although they can work separately, are complemental and should be aligned with the production strategy. Then, we will present the basic concepts and theoretical subjects related to the Production Strategy, to TQM and JIT, and a case study in a automobile company and two of its suppliers. The three companies are multinational and placed inside São Paulo. Thus, in the automobile company we will also verify the conditions of diffusion of its strategies and its programs in its supply chain.
Keywords : strategies; production strategy; TQM - Total Quality Management; JIT - Just-In-Time.