Abstract

JABBOUR, Charbel José Chiappetta; FREITAS, Wesley Ricardo de Souza; TEIXEIRA, Adriano Alves  and  JABBOUR, Ana Beatriz Lopes de Sousa. Human resource management and operational performance: empirical evidence. Gest. Prod. [online]. 2012, vol.19, n.2, pp. 347-360. ISSN 0104-530X.  http://dx.doi.org/10.1590/S0104-530X2012000200009.

Human resource management is often cited as a variable that positively influences the performance of organizations. Arguments and theoretical proposals of similar content have increased in the literature, yet there is very little research that sheds light on this relationship in Brazilian companies. Accordingly, a survey was conducted in order to check empirically whether the human resource management positively influences the operational performance of companies in the Brazilian automotive industry focusing on the segment of automotive parts and components. Methodologically, a survey of 75 companies in the sector aforementioned was carried out; the data were analyzed using Structural Equation Modeling, a second-generation multivariate analysis. The main hypothesis was confirmed indicating that human resource management is indeed positively related to the operational performance of the companies studied.

Keywords : human resource management; operational performance; automotive parts and automotive component sector; structural equation modeling; Brazil.