Involvement with Supplier |
SUPP01 |
We involve key suppliers in the product design and development stage. |
Chen & Paulraj (2004)Chen, I. J., & Paulraj, A. (2004). Towards a theory of supply chain management: the constructs and measurements. Journal of Operations Management, 22(2), 119-150. http://dx.doi.org/10.1016/j.jom.2003.12.007. http://dx.doi.org/10.1016/j.jom.2003.12....
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SUPP02 |
We have key supplier membership/participation in our project teams. |
SUPP03 |
Our key suppliers have major influence on the design of new products. |
SUPP04 |
There is a strong consensus in our firm that supplier involvement is needed in product design/development. |
SUPP05 |
We involve our key suppliers in business and strategy planning. |
SUPP06 |
We have joint planning committees/task forces on key issues with key suppliers |
Lean Practices |
LEAN01 |
Our firm has continuous quality improvement program |
Li et al. (2005)Li, S., Rao, S. S., Ragu-Nathan, T. S., & Ragu-Nathan, B. (2005). Development and validation of a measurement instrument for studying supply chain management practices. Journal of Operations Management, 23(6), 618-641. http://dx.doi.org/10.1016/j.jom.2005.01.002. http://dx.doi.org/10.1016/j.jom.2005.01....
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LEAN02 |
Our firm pushes suppliers for shorter lead-times |
LEAN03 |
Our firm reduces set-up time |
LEAN04 |
Our firm uses a “Pull” production system |
LEAN05 |
Our firm streamlines ordering, receiving and other paperwork from suppliers |
Operational performance |
OPER01 |
We have implemented improvements in the process that reduce production costs (Cost) |
Adapted from Ahmad & Schroeder (2003)Ahmad, S., & Schroeder, R. G. (2003). The impact of human resource management practices on operational performance: recognizing country and industry differences. Journal of Operations Management, 21(1), 19-43. http://dx.doi.org/10.1016/S0272-6963(02)00056-6. http://dx.doi.org/10.1016/S0272-6963(02)...
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OPER02 |
We have been able to manufacture our products according to the specifications made in product design (Quality) |
OPER03 |
We can deliver the goods to our customers within the agreed timeframe (Reliability) |
OPER04 |
We can quickly change production volume and variety of products to meet customer demand (Flexibility) |
OPER05 |
We usually launch new products on the market before our competitors (Speed) |