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Assessment of occupational stress and associated factors among bank employees in Vitoria, State of Espírito Santo, Brazil

Abstract

Occupational stress has become a major cause of illness and a major risk to the psychological and social well-being of workers. In this context, the aim of this study was to estimate the prevalence of occupational stress in employees of a banking network in the municipal region of Vitória, state of Espírito Santo, and its association with sociodemographic variables and work characteristics. This cross-sectional study involved 525 bank employees. Occupational stress was evaluated using the short version of the Job Stress Scale. A multivariate analysis was conducted to evaluate the association between the Karasek quadrants and the independent variables. It was found that most bank employees belonged to the “passive jobs” quadrant (34.4%, n = 179) and were considered to have an intermediate risk of occupational stress. Considering the “low demand jobs” category as the standard, the increased risk of stress was associated with low education levels (odds ratio, 3.69, 95% CI, 1.64–8.28), working in bank agencies (odds ratio, 2.55, 95% CI, 1.36–4.77), a length of employment at the bank of more than five years (odds ratio, 3.32, 95% CI, 1.89–5.81), a daily work period of six hours (odds ratio, 2.72, 95% CI, 1.27–5.81), and, mainly, low social support (odds ratio, 2.57, 95% CI 1.45– 4.56).

Psychological stress; Occupational health; Professional exhaustion

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