Intercept
|
< 0.0001* |
13.67(10.63-17.63) |
< 0.0001* |
15.01(11.24-20.27) |
< 0.0001* |
9.69(6.52-14.57) |
< 0.0001* |
32.92(22.31-49.21) |
< 0.0001* |
18.65(15.21-22.92) |
III.4.6- Gender
|
Male (reference) |
|
1 |
|
|
|
|
|
|
|
|
Female |
0.0002* |
1.27(1.12-1.44) |
|
|
|
|
|
|
|
|
III.4.7- How old are you?
|
|
< 0.0001* |
1.01(1.01-1.01) |
|
|
0.0003* |
1.01(1.01-1.02) |
|
|
< 0.0001* |
1.01(1.01-1.01) |
III.5.2- What do you think about the distance from your home to this health unit?
|
Close (reference) |
|
|
|
|
|
|
|
|
|
1 |
Reasonable |
< 0.0001* |
0.72(0.64-0.80) |
|
|
|
|
< 0.0001* |
0.64(0.54-0.76) |
< 0.0001* |
0.67(0.60-0.75) |
Far |
0.1822 |
0.92(0.81-1.04) |
|
|
|
|
0.0041* |
0.74(0.60-0.91) |
< 0.0001* |
0.71(0.62-0.80) |
III.5.3- Do you think the signs identifying different areas within the unit make it easier to find them? (e.g., office rooms, restrooms, vaccination rooms, etc.).
|
Yes (reference) |
|
|
|
|
|
|
|
|
|
1 |
No |
|
|
|
|
|
|
|
|
0.0001* |
0.72(0.61-0.85) |
Yes, some signs |
|
|
|
|
|
|
|
|
0.6635 |
1.05(0.86-1.28) |
I did not see or there are no signs in the unit |
|
|
|
|
|
|
|
|
< 0.0001* |
0.70(0.60-0.83) |
III.5.4- Does the health unit operate five days a week?
|
Yes (reference) |
|
|
|
|
|
|
|
|
|
|
No |
< 0.0001* |
0.70(0.59-0.83)) |
|
|
|
|
|
|
|
|
III.5.7- Do the hours of operation of this unit meet your needs?
|
Yes (reference) |
|
|
|
|
|
|
|
|
|
1 |
No |
< 0.0001* |
0.50(0.44-0.57) |
< 0.0001* |
0.42(0.32-0.55) |
< 0.0001* |
0.51(0.39-0.67) |
< 0.0001* |
0.40(0.34-0.48) |
< 0.0001* |
0.55(0.49-0.62) |
III.6.2- In general, can an appointment for this health unit can be made every day of the week?
|
Yes (reference) |
|
|
|
|
|
|
|
|
|
1 |
No |
|
|
0.0017* |
0.73(0.60-0.89) |
|
|
|
|
0.0005* |
1.19(1.08-1.31) |
III.6.3- When you are able to make an appointment, is it for the same day?
|
Yes (reference) |
|
|
|
|
|
|
|
|
|
1 |
No |
< 0.0001* |
0.81(0.74-0.88) |
|
|
|
|
|
|
< 0.0001* |
0.80(0.73-0.88) |
III.6.4.2- When you are able to make an appointment, is your appointment at defined times or periods of the day?
|
Yes (reference) |
|
|
|
|
|
|
|
1 |
|
|
No |
|
|
|
|
|
|
0.0007* |
1.52(1.19-1.93) |
|
|
III.7.1- When you go to the health unit to solve a problem without a scheduled appointment, are you seen?
|
Yes (reference) |
|
1 |
|
|
|
1 |
|
1 |
|
1 |
No |
< 0.0001* |
0.53(0.47-0.59) |
< 0.0001* |
0.47(0.37-0.60) |
< 0.0001* |
0.41(0.32-0.52) |
< 0.0001* |
0.48(0.40-0.58) |
< 0.0001* |
0.62(0.56-0.70) |
Never had to go to the health unit without an appointment |
0.0185* |
0.86(0.76-0.98) |
0.0167* |
0.71(0.53-0.94) |
0.0008* |
0.63(0.48-0.83) |
0.0731 |
0.81(0.64-1.02) |
0.0278* |
0.85(0.74-0.98) |
III.7.6- Do you feel that the providers respect your cultural customs, practices, and religion?
|
Yes, always (reference) |
|
|
|
|
|
|
|
1 |
|
1 |
Yes, sometimes |
< 0.0001* |
0.41(0.35-0.48) |
< 0.0001* |
0.49(0.35-0.67) |
|
|
< 0.0001* |
0.43(0.33-0.57) |
< 0.0001* |
0.49(0.42-0.57) |
No |
< 0.0001* |
0.46(0.35-0.62) |
0.0011* |
0.39(0.22-0.68) |
|
|
< 0.0001* |
0.38(0.24-0.60) |
< 0.0001* |
0.37(0.28-0.48) |
III.8.1- When you are seen at this health unit, do you think the team tries to solve your needs/problems at the health unit itself?
|
Yes, always (reference) |
|
1 |
|
|
|
1 |
|
1 |
|
1 |
Yes, sometimes |
< 0.0001* |
0.54(0.48-0.59) |
< 0.0001* |
0.44(0.34-0.55) |
< 0.0001* |
0.56(.,44-0.72) |
< 0.0001* |
0.55(0.47-0.65) |
0.0001* |
0.52(0.46-0.57) |
No |
< 0.0001* |
0.39(0.32-0.47) |
< 0.0001* |
0.34(0.23-0.49) |
< 0.0001* |
0.31(0.22-0.45) |
< 0.0001* |
0.39(0.28-0.54) |
< 0.0001* |
0.31(0.26-0.36) |
III.8.2- Does the office room provides privacy?
|
Yes (reference) |
|
1 |
|
|
|
|
|
|
|
1 |
No |
< 0.0001* |
0.57(0.48-0.68) |
0.0001* |
0.47(0.32-0.67) |
|
|
0.0016* |
0.60(0.44-0.83) |
< 0.0001* |
0.58(0.48-0.70) |
III.8.7 – Do the health providers ask questions about other health needs that you may have besides those related to the reason for the appointment?
|
Always (reference) |
|
|
|
|
|
1 |
|
|
|
1 |
Most of the time |
|
|
|
|
0.0010* |
0.59(0.43-0.81) |
0.1915 |
0.86(0.69-1.08) |
0.124 |
0.90(0.78-1.03) |
Almost never |
|
|
|
|
0.0001* |
0.45(0.31-0.67) |
0.0014* |
0.65(0.50-0.85) |
< 0.0001* |
0.55(0.47-0.66) |
Never |
|
|
|
|
< 0.0001* |
0.54(0.42-0.69) |
< 0.0001* |
0.60(0.51-0.72) |
0.0001* |
0.71(0.63-0.80) |
III_8_8- In your opinion, during the appointments, do the team’s providers suggest solutions that are adequate when compared to your reality?
|
Always (reference) |
|
|
|
|
|
|
|
|
|
1 |
Most of the time |
0.0099* |
0.85(0.76-0.96) |
|
|
|
|
|
|
0.9101 |
1.01(0.89-1.15) |
Almost never |
0.0001* |
0.72(0.61-0.84) |
|
|
|
|
|
|
0.0583 |
0.85(0.72-1.01) |
Never |
< 0.0001* |
0.64(0.57-0.71) |
|
|
|
|
|
|
< 0.0001* |
0.73(0.65-0.82) |
III.9.1- During the appointments at this health unit, does the doctor allow enough time for you to talk about your concerns or problems?
|
Yes (reference) |
|
|
|
|
|
1 |
|
1 |
|
|
Yes, sometimes |
< 0.0001* |
0.68(0.59-0.79) |
|
|
0.6183 |
0.92(0.66-1.28) |
0.0019* |
0.71(0.57-0.88) |
|
|
No |
< 0.0001* |
0.72(0.64-0.82) |
|
|
< 0.0001* |
0.50(0.37-0.68) |
0.0004* |
0.66(0.52-0.83) |
|
|
III.9.7- At this health unit, are you seen by the same doctor?
|
Always (reference) |
|
|
|
|
|
|
|
|
|
|
Most of the time |
|
|
|
|
|
|
|
|
|
|
Almost never |
|
|
|
|
|
|
|
|
|
|
Never |
|
|
|
|
|
|
|
|
|
|
III.9.12- Do the providers of this unit usually ask about your relatives?
|
Always (reference) |
|
1 |
|
|
|
|
|
|
|
1 |
Most of the time |
0.5112 |
0.95(0.82-1.10) |
0.4951 |
0.89(0.64-1.25) |
0.0507 |
1.49(1.00-2.24) |
0.1632 |
1.21(0.93-1.57) |
0.4159 |
1.07(0.92-1.24) |
Almost never |
0.0002* |
0.72(0.60-0.86) |
0.234 |
0.79(0.54-1.17) |
0.0287* |
0.60(0.39-0.95) |
0.0197* |
0.72(0.55-0.95) |
0.0422* |
0.83(0.70-0.99) |
Never |
< 0.0001* |
0.56(0.50-0.63) |
< 0.0001* |
0.49(0.37-0.64) |
0.0003* |
0.59(0.45-0.79) |
< 0.0001* |
0.55(0.45-0.68) |
< 0.0001* |
0.71(0.63-0.80) |
III.9.13- Do the providers recall what happened in your last appointments?
|
Yes (reference) |
|
1 |
|
1 |
|
1 |
|
|
|
1 |
Yes, sometimes |
0.0164* |
0.86(0.76-0.97) |
0.3173 |
0.85(0.63-1.16) |
0.3293 |
0.85(0.62-1.18) |
|
|
0.5603 |
0.96(0.84-1.10) |
No |
< 0.0001* |
0.65(0.59-0.73) |
0.0001* |
0.64(0.51-0.80) |
< 0.0001* |
0.59(0.46-0.75) |
|
|
0.0001* |
0.70(0.63-0.78) |
III.9.14- When you have questions after the appointments, is it easy for you to talk with the providers who assisted you?
|
Always (reference) |
|
|
|
|
|
|
|
|
|
1 |
Most of the time |
|
|
|
|
|
|
|
|
0.0427* |
0.86(0.75-0.99) |
Almost never |
|
|
|
|
|
|
|
|
< 0.0001* |
0.66(0.55-0.79) |
You never had to ask questions |
|
|
|
|
|
|
|
|
0.0255* |
0.87(0.77-0.98) |
III.9.16- When you interrupt treatment for some reason or you miss an appointment at this health unit, do the providers seek you to find out what happened and resume care?
|
Always (reference) |
|
1 |
|
|
|
|
|
|
|
1 |
Yes, sometimes |
0.7799 |
0.97(0.77-1.22) |
0.9357 |
1.02(0.61-1.76) |
|
|
0.7744 |
1.08(0.66-1.83) |
0.0385* |
0.76(0.58-0.99) |
Almost never |
< 0.0001* |
0.70(0.61-0.80) |
< 0.0001* |
0.55(0.41-0.73) |
|
|
< 0.0001* |
0.59(0.46-0.75) |
< 0.0001* |
0.64(0.56-0.73) |
Never interrupted treatment or missed an appointment |
0.7911 |
1.02(0.90-1.16) |
0.3757 |
0.88(0.66-1.17) |
|
|
0.8574 |
0.98(0.78-1.23) |
0.0351* |
0.87(0.76-0.99) |
III.9.18- Do you feel comfortable talking with the team about your concerns, social problems, relatives or other questions?
|
Always (reference) |
|
1 |
|
|
|
1 |
|
|
|
1 |
Most of the time |
0.0031* |
0.82(0.72-0.93) |
0.9548 |
1.02(0.60-1.74) |
0.0026* |
0.61(0.44-0.84) |
0.1937 |
0.87(0.70-1.08) |
0.1348* |
0.90(0.78-1.03) |
Almost never |
< 0.0001* |
0.68(0.57-0.81) |
< 0.0001* |
0.55(0.41-0.72) |
0.1367 |
0.76(0.53-1.10) |
< 0.0001* |
0.57(0.44-0.74) |
0.0014* |
0.76(0.65-0.90) |
Never |
< 0.0001* |
0.61(0.55-0.68) |
0.5974 |
0.93(0.70-1.23) |
< 0.0001* |
0.54(0.42-0.69) |
< 0.0001* |
0.58(0.48-0.69) |
< 0.0001* |
0.64(0.57-0.72) |
III.9.19- When you need it, are the team’s providers able to make an appointment with other provides or specialists?
|
Yes, always (reference) |
|
|
|
|
|
|
|
|
|
1 |
Yes, sometimes |
|
|
|
|
|
|
|
|
0.0001* |
0.73(0.64-0.82) |
No |
|
|
|
|
|
|
|
|
0.0001* |
0.65(0.56-0.76) |
Never needed it |
|
|
|
|
|
|
|
|
0.997 |
1.00(0.89-1.13) |
III.9.22- Is it easy for you to obtain information about the results of your tests at this health unit?
|
Yes, always (reference) |
|
|
|
|
|
|
|
|
|
1 |
Yes, sometimes |
0.0008* |
0.82(0.73-0.92) |
|
|
|
|
|
|
< 0.0001* |
0.76(0.67-0.86) |
No |
< 0.0001* |
0.77(0.69-0.85) |
|
|
|
|
|
|
< 0.0001* |
0.64(0.57-0.73) |
III.9.23- Does your health community agent (HCA) visit you at home?
|
Yes (reference) |
|
|
|
|
|
|
|
|
|
1 |
No |
< 0.0001* |
0.76(0.67-0.85) |
|
|
|
|
|
|
< 0.0001* |
0.64(0.56-0.72) |
There is no HCA at this health unit or in the neighborhood |
0.1223 |
0.71(0.46-1.10) |
|
|
|
|
|
|
0.084 |
0.55(0.29-1.12) |
III.9.24- Do other health providers visit you at home?
|
Yes, always (reference) |
|
|
|
|
|
|
|
|
|
|
Yes, sometimes |
0.9256 |
0.99(0.83-1.19) |
|
|
|
|
0.7131 |
0.93(0.64-1.37) |
|
|
No |
< 0.0001* |
0.69(0.60-0.79) |
|
|
|
|
< 0.0001* |
0.53(0.40-0.69) |
|
|
III.19.1- When you want to make a complaint or suggestion at the health units, are you able to?
|
Yes (reference) |
|
1 |
|
|
|
1 |
|
1 |
|
1 |
Yes, but with difficulty |
< 0.0001* |
0.49(0.39-0.61) |
|
|
0.0068* |
0.45(0.25-0.80) |
0.0001* |
0.53(0.39-0.73) |
0.0001* |
0.64(0.51-0.80) |
No |
0.0024* |
0.79(0.67-0.92) |
|
|
0.9527 |
1.01(0.71-1.44) |
< 0.0001* |
0.41(0.32-0.52) |
0.0386* |
0.86(0.75-0.99) |
Never needed to |
< 0.0001* |
1.29(1.14-1.46) |
|
|
< 0.0001* |
2.07(1.55-2.76) |
0.0061* |
1.29(1.07-1.54) |
0.0001* |
1.57(1.40-1.77) |