Perspectivas em Ciência da Informação
versão impressa ISSN 1413-9936
SANTOS, Deborah Oliveira; VEIGA, Ricardo Teixeira e SOUZA, Sarah Ituassú. Mobile banking as a new channel of information spreading and a means of making new services availabe: a test of the theory of decomposed planned behavior. Perspect. ciênc. inf. [online]. 2011, vol.16, n.4, pp. 150-170. ISSN 1413-9936. http://dx.doi.org/10.1590/S1413-99362011000400010.
The atitudinal antecedents of the intention of using mobile banking by bank customers were investigated, adopting the Theory of Decomposed Planned Behavior as theoretical framework. In the conclusive stage of the research, with 515 respondents, structural equation modeling was employed. The theoretical model had empirical support, but it needs improvements. About 74% of variation in the intention of using mobile banking was accounted by the model, in which the construct secutity was added.
Palavras-chave : Mobile banking; Theory of Decomposed Planned Behavior; Attitude; Security.