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Interface - Comunicação, Saúde, Educação

versión impresa ISSN 1414-3283versión On-line ISSN 1807-5762

Resumen

SEIXAS, Clarissa Terenzi et al. The power of the bond for Healthcare production: what guiding users teach us. Interface (Botucatu) [online]. 2019, vol.23, e170627.  Epub 21-Ene-2019. ISSN 1807-5762.  https://doi.org/10.1590/interface.170627.

This article discusses the findings of a research on production of care in healthcare networks in a municipality in the South of Brazil, regarding the power of the bond as a tool-concept to reorganize work processes of healthcare teams. The methodology was a cartographic approach that consisted in following the experiences of three “guiding users” in order to provide researchers with a perspective that is closer to that of users. We considered mutual acknowledgment and symmetric relationships, associated with a shift in the positions of recognized knowledge, as an ethical condition to the development of bonds. We argue that the construction of bonds is a powerful strategy to transform daily healthcare practices, based on an ethical-esthetic- political project that focuses on users’ demands and health needs, taking into account their singularities, and established through symmetric relationships.

Palabras clave : Interpersonal relations; Professional practice; Comprehensive healthcare; Bond; Health needs.

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