“Now they call it management contract. The management contract between the SO and the municipal government has changed. So, I know that now everything is based on numbers. [...] It was said in a threatening tone. To the physicians nobody said anything, and we don’t have a physician there at the moment, so we can’t exceed the target anyway. [...] The meeting in which the supervisor was. Someone says this comes from the municipal government, the municipal government says it comes from the Yellow SO. The Yellow SO must deliver what the municipal government requires; otherwise, its contract is terminated. It must demand it of the manager and the manager must demand it of us, so that everybody keeps their jobs; it was like a threat. But I couldn’t care less” |
The management contract between the SO and the municipal government has changed, now everything is based on numbers. It was said in a threatening tone. The SO must deliver what the municipal government requires; otherwise, its contract is terminated. It must demand it of the manager and the manager must demand it of us, so that everybody keeps their jobs; it was like a threat. But I couldn’t care less |
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“So, sometimes, when we hear the supervisor of the Yellow SO saying like ‘so, you must think that if we don’t meet the target... why does one person meets it and the other doesn’t? Why could it be? Well, we can replace this professional.’ To me, this is moral harassment, coercion and something else. I tell the girls, the community health agents of my team, ‘do you know all the targets? You work well, don’t worry about that. You’ve always met the target, you don’t need to be nervous, you’ll get sick and then the situation will get worse. But I think that saying that is bad. So many professionals being absent from work, so many good people. “(...) “So, the professionals get sick (...) stress makes everything worse.” |
When we hear the supervisor of the Yellow SO saying like ‘so, you must think that if we don’t meet the target... why does one person meets it and the other doesn’t? Why could it be? Well, we can replace this professional.’ To me, this is moral harassment, coercion. I tell the community health agents of my team, ‘You’ve always met the target, you don’t need to be nervous, you’ll get sick and then the situation will get worse’. So, the professionals get sick. Stress makes everything worse. |
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“The discourse is the following: we’ll meet the targets, if people start complaining about the targets, that everything must be justified all the time, that quantity doesn’t measure quality... The manager used to say ‘if you don’t prove it’s necessary, that you’re meeting the targets, if you say: downward, perhaps the government thinks this unit is not necessary... Let’s close this unit, let’s invest in another one, let’s reduce the teams, and so on.’ There was a lot of terrorism.” |
The discourse is: we’ll meet the targets, if people start complaining about the targets, the manager used to say ‘if you don’t prove it’s necessary, perhaps the government thinks this unit is not necessary... Let’s close this unit, reduce the teams’. There was a lot of terrorism. |
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