Objective:
Qualitative research aimed to identify the reasons for the satisfaction and dissatisfaction of health care professionals in the Family Health Strategy (FHS) and Traditional Primary Care (TPC).
Methods:
It was including 22 health professionals from southern Brazil. The data was collected through interviews and focus groups.
Results:
The main reasons for the satisfaction in the two models were found to be the professional-affinity/enjoying their job and the patient's satisfaction, teamwork experience. In regards to the FHS' it was mentioned the bond between professionals and patients/users. The main reasons for the dissatisfaction were due to problems in the relationship with users/families. In the TPC were highlighted underpaid and the difficulties in teamwork. In the FHS were mentioned deficits in the work instruments and in the work environment, excessive working hours and lack of understanding of the model.
Conclusion:
The subjective dimension influences job satisfaction, but the work conditions are strongly significant.
Occupational Health; Primary Health Care; Family Health; Job Satisfaction