(1a) |
When designing logistics solutions (of various breadths), do you conduct analyses of total logistics costs versus level of customer service, i.e., are total costs simulated relative to the different levels of service that could be offered? |
5=They are broadly conducted |
Christopher (1987)Christopher, M. (1987). Assessing the costs of logistics service. Cranfield School of Management Working Paper, SWP 61/87.
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1=They are not conducted |
(1b) |
Have your company's logistics network and/or logistics macroprocesses (inbound logistics, plant logistics, outbound logistics) been the object of studies to improve the level of customer service at the lowest possible cost? |
5=They have been broadly studied |
Christopher (1987)Christopher, M. (1987). Assessing the costs of logistics service. Cranfield School of Management Working Paper, SWP 61/87.; Gopal & Cypress (1993)Gopal, C., & Cypress, H. (1993). Integrated distribution management: competing on customer service, time, and cost. Homewood: Irwin.
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1=They have not been studied |
(2) |
When designing logistics solutions (of various breadths), are the most relevant cost trade-offs identified and analyzed? |
5= They are fully identified |
Lambert & Armitage (1979)Lambert, D. M., & Armitage, H. M. (1979). Distribution costs: the challenge: the key to managing the physical distribution function is total cost analysis, rather than haphazard stabs at cutting specific costs. Management Accounting (pre-1986), 60(11), 33-45.; Faria, Bio, & Robles (2004)Faria, A. C., Bio, S. R., & Robles, L. T. (2004). Custos logísticos: discussão sob uma ótica diferenciada. Anais do Congresso Brasileiro de Custos, Porto Seguro, BA, Brasil, 11.
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1= They are not identified |
(3a) |
When designing logistics solutions (of various breadths), do you conduct simulations and analyses of the economic-financial impacts that result from different levels of service? |
5= They are broadly conducted |
LeKashman & Stolle (1965)LeKashman, R., & Stolle, J. F. (1965). The total cost approach to distribution. Business Horizons, 8(1), 33-46.; Mak & Shen (2010)Mak, H. Y., & Shen, Z. J. M. (2010). Integrated supply chain design models. Wiley Encyclopedia of Operations Research and Management Science, DOI 10.1002/9780470400531.eorms0414, 01-15. https://doi.org/10.1002/9780470400531.eo...
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1= They are not conducted |
(3b) |
When designing logistics solutions (of various breadths), do you conduct simulations and analyses of the economic-financial impacts of the most relevant cost trade-offs? |
5= They are broadly conducted |
LeKashman & Stolle (1965)LeKashman, R., & Stolle, J. F. (1965). The total cost approach to distribution. Business Horizons, 8(1), 33-46.; Mak & Shen (2010)Mak, H. Y., & Shen, Z. J. M. (2010). Integrated supply chain design models. Wiley Encyclopedia of Operations Research and Management Science, DOI 10.1002/9780470400531.eorms0414, 01-15. https://doi.org/10.1002/9780470400531.eo...
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1= They are not conducted |
(4) |
Are assessments of total costs of the logistics processes and network relative to the level of customer service systematically and routinely conducted? |
5= They are broadly conducted |
LeKashman & Stolle (1965)LeKashman, R., & Stolle, J. F. (1965). The total cost approach to distribution. Business Horizons, 8(1), 33-46.; Chow (2008)Chow, G. (2008). Getting back to basics. Canadian Transportation Logistics, 111(10), 40.
|
1= They are not conducted |
(5a) |
Is the selected logistics solution necessarily the one that optimizes the company's economic-financial performance? |
5= It is necessarily so |
LeKashman & Stolle (1965)LeKashman, R., & Stolle, J. F. (1965). The total cost approach to distribution. Business Horizons, 8(1), 33-46.; Faria (2003)Faria, A. C. (2003). Custos logísticos:uma abordagem na adequação das informações de controladoria à gestão da logística empresarial. Tese de doutorado, Faculdade de Economia, Administração e Contabilidade, Programa de Pós-Graduação em Ciências Contábeis, São Paulo, SP, Brasil.; Faria & Costa (2005)Faria, A. C., & Costa, M. F. G. (2005). Gestão de custos logísticos. São Paulo: Atlas.
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1= It is not necessarily so |
(5b) |
Are the costs of the logistics network and/or macroprocesses in your company already optimized, i.e., do you operate at the lowest total cost possible while providing customers the targeted level of service? |
5= The costs are optimized |
LeKashman & Stolle (1965)LeKashman, R., & Stolle, J. F. (1965). The total cost approach to distribution. Business Horizons, 8(1), 33-46.; Faria (2003)Faria, A. C. (2003). Custos logísticos:uma abordagem na adequação das informações de controladoria à gestão da logística empresarial. Tese de doutorado, Faculdade de Economia, Administração e Contabilidade, Programa de Pós-Graduação em Ciências Contábeis, São Paulo, SP, Brasil.; Faria & Costa (2005)Faria, A. C., & Costa, M. F. G. (2005). Gestão de custos logísticos. São Paulo: Atlas.
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1= The costs are not optimized |